Kathy Phelps

Kathy Phelps Email and Phone Number

Customer Experience Champion / Agent Experience Advocate / Attrition Combatant @ C-lect Consulting
Kathy Phelps's Location
Salt Lake City, Utah, United States, United States
About Kathy Phelps

Our number one goal in business is to understand your business. Understanding the customer journey and the employee's experience is key to providing solutions best suited for your individual company. No two businesses are alike and the technology needs are different for each company. We help clients source the best IT solutions for optimum customer and employee experience's. Strong knowledge of the full lifecycle of technology services from initial development of business case, ROI, growth, maturity, downward management, optimization, and replacement with current technologies; we are there to support you and your future growth.

Kathy Phelps's Current Company Details
C-lect Consulting

C-Lect Consulting

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Customer Experience Champion / Agent Experience Advocate / Attrition Combatant
Kathy Phelps Work Experience Details
  • C-Lect Consulting
    President
    C-Lect Consulting Jan 2002 - Present
    Salt Lake City, Us
    Network security breaches are in the news daily. C-lect works with many providers for end to end protection of your most valuable information. Schedule an appointment to see how C-lect can help keep your company from becoming the next headline. C-lect Communications is a premier voice and data provider for Utah based companies. C-lect Communications uses the most reliable networks from Tier 1 providers at the most competitive rates.Our individualized customer service is designed to fit the needs of each customer. One hundred percent satisfaction is not just a goal, it's our promise.
  • Onenet
    Sales Executive
    Onenet 1999 - 2001
    Oklahoma City, Oklahoma, Us
    Created end-to-end business solutions including the design of WANS and LANS. I facilitated meetings with business partners to move projects forward this includes demonstrations and follow up appointments. Negotiated millions of dollars in telecommunication contracts which continue to be in service. Developed new technology in ensuring customers’ timelines were communicated and met. Developed long term network of contacts.
  • Aramark
    Solutions Manager
    Aramark 1996 - 1999
    Philadelphia, Pennsylvania, Us
    Worked with clients in identifying and providing alternative solutions to operational pain points. Performed extensive research in industry best practices in providing solutions to clients. Implemented solutions and provided regular conferences to maintain satisfaction. Built scorecard to verify quality and ensure contract terms were being met for client and vendor.
  • Pagenet
    Western Region Solution Sales
    Pagenet 1995 - 1997
    Ca
    Solutions based consulting providing top clients and prospective customers with solutions to their communication problems. Found new channels requiring connectivity to large networking infrastructure. Established a large network of communication based contacts and resources.
  • Pagenet
    Sales Representative
    Pagenet 1995 - 1997
    Ca

Kathy Phelps Education Details

  • University Of Utah
    University Of Utah
    Conflict Resolution
  • University Of Utah
    University Of Utah
    Mass Communication And Public Relations
  • Utah State University
    Utah State University

Frequently Asked Questions about Kathy Phelps

What company does Kathy Phelps work for?

Kathy Phelps works for C-Lect Consulting

What is Kathy Phelps's role at the current company?

Kathy Phelps's current role is Customer Experience Champion / Agent Experience Advocate / Attrition Combatant.

What schools did Kathy Phelps attend?

Kathy Phelps attended University Of Utah, University Of Utah, Utah State University.

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