Kathy Quinn - Mba Email & Phone Number

Lewes,De

Administered customer complaint Access database and related customer communications. Met with customers and suppliers. Presented quality related metrics to management and employees. Conducted internal and supplier audits. Managed Quality office staff. ISO (International Standards Organization) management representative.

ISO management representative. Drove on-time-in-full improvement activities and delivered management reports. Managed technical inquiry call center staff. Spearheaded continuous implementation effort to create and sustain a process disciplined culture. Trained 290 employees within a six month timeframe. Collaborated with IT to design and deliver an improvement idea database for employees.

Drove marketing and corporate communication strategic activities. Managed $600,000 budget. Key decision maker for selection of and ongoing management of communication agencies. Delivered priority business change projects established by leadership.

Wrote and set budgets for marketing plans for Personal Care and Food businesses. Coordinated and executed tradeshows comprising customer literature development, booth design, show advertising, promotional item distribution and customer lead generation.

Mba 2004

Education record

Activities and Societies: Secretary - Dover Chapter AAPC Academic Achievement Perfect Attendance

Bs, Management