Kathy Ritchie, Certified Scrum Master, Pmp Email & Phone Number

Kansas City, Mo, Us

Downtown Kc

Kansas City, Missouri Area

Shawnee Ks

Major Accounts Project Manager / National Accounts Agile Lead April 2014 – October 2014Project Manager engaged with onboarding Major Accounts nationwide. Duties include working with Dealers purchasing the VinSolutions software for implementation, enhancement requests and issues. Liaison with Information Technology to present and groom requests from the Major Accounts. Working with the newly formed team to put processes and documentation in place. Agile lead for website creative agile team. Managed team of developers, BA and QA resources for front end website projects using Kanban with TFS.

Kansas City, Missouri Area

Implementing Agile / Scrum company wide over two year project. Scrum master leading three of five project teams. Project to re-write the State Based Systems used by NAIC. Teams consist of 6 – 10 members for two week sprints. Created and using Jira Agile Scrum and Kanban board along with Physical Boards. Daily standups, Planning, Retrospect, Velocity reports, Sprint summary, Scrum of Scrums, Architecture reviews. Platform supports insurance related processes for 26 states.

Leawood, Ks

Scrum master leading two project teams. Core team consisting of 8 onshore team members and 5 offshore team members using Jira Greenhopper Agile Scrum Board and Physical Board. Second team consisting of 2 onshore resources and 5 offshore resources using Jira Kanban Scrum board. Work with product owner and key team members for backlog grooming. Initiated weekly project coordination meeting with resource managers to increase visibility. Create and implement deployment plan monthly. Burn down and Senior Leadership status reporting. Facilitate Retrospect and planning meetings. Chair monthly demonstrations for Business partners for Sprint work. Projects support multiple internet and mobile platforms to provide Nursing Education for students.

Kansas City, Missouri Area

Consultant working with company/team to implement Scrum. Scrum Coach for the Project Manager and team for implementation of daily scrum meetings, burndown log/chart, sprint reviews, removal of issues and planning meetings. Working with the product owners to define features of the product and groom the product backlog.

Consutant for Bank of America in the Portfolio Management Office DepartmentParticipate in design, development and implementation of domestic and international architectural deliverables, to include components of the assessment and optimization of system design and review of user requirements. Contribute to the determination of technical and operational feasibility of solutions. Provide high-level infrastructure labor and capital estimations during the Define and Measure phases.

Kansas City, Missouri Area

Scrum Master & Lead Analyst for Automated Hiring System three year plan using Agile, Scrum methodology. Converted manual paper based process with automation of external web application submission UI using Tibco workflow, JavaScript and SOAP for hiring in PeopleSoft. Internal web application using Tibco, JavaScript and XML to process over 120,000 applications. Conducted Nation wide training in person and through web-casts. Project Manager & Lead Analyst for regulatory NY law requiring all Tax Professional nationwide who prepare NY returns to be registered with the state. Project involved 14 touch points between 6 systems. Automation of data communications though GlobalScape. Project allowed over 700K returns to be filed with averaged revenue of $1.7M for the company. Wrote user manuals. Conducted nationwide training and support. Lead Analyst - H&R Block Bank project for reconciliation of the Emerald Advance product transactions via web application using Javascript, and HTML. HRB Bank benefits of Annual cost savings by eliminating Bancorp (416K/year) and FTE manual reconciliation of transactions (19K/year). The Reconciliation tool provided the ability to handle 12.7M transactions, $9.4B yr, access/import data from a number of sources and formats and balance a higher volume of ACH traffic on one ABA. Lead Business Analyst for the rewrite of the Emerald Advance Website using ERP, B2E .Net. Implementation of real time automated API transactions through Experian, and real time Credit Card processing with Metavante through Gateway API’s. Application processed close to 2.1 million loan applications and earned an incremental $60M for the company.  Sr. Business Systems Analyst for project to create calling and tracking systems based on metrics discovered in evaluation of data from previous years. Estimated revenue increase of $14 million for the business. Provided training materials and conducted training sessions in person and via web casts.

Consultant on project project to migrate system data between MasterCard Europe (MCE) and MasterCard International (MCI) including migration of exiting files, tables, data, etc. from Europe’s systems to MasterCard USA. The MasterCard USA systems will replace the Europe systems. Analyst in support of translation, migration, business rules, business processes.

Project Manager / Business Analyst for multiple phases (feasibility to implementation) of projects in the Rapid Application Development department. Supported sales and marketing systems, data warehouses and data marts consisting of customer, revenue, billing, and finance information.

Analyst for Financial Database Re-engineering project. Transition all existing mainframe and manual processes to a client/server object oriented platform used for Web interface

Working for the Technical Solutions Group, sometimes representing up to 21 systems, ranging from OO technology to AS/400 and IBM mainframe “legacy” format. Active member of feasibility swat team, capture business requirements in Use Cases, responsible for producing a System High Level Approach document, project plan, test cases and an accompany Level Of Effort.

Reengineered systems from IBM S/38 to AS/400 using System/38 to AS/400 Migration Aid. Created new and replacement system software. Led projects and taught design and testing techniques to development staff. Performed software upgrades, performance tuning, security management and device creation. Conducted user meetings, demonstrations, of new in-house systems. Conducted training for over 20 architects.

Reporting to director of MIS located at parent company based in Chicago. Managed operations and programming departments. Budgeted, planned, and developed maintenance contracts.

Analysis, design, evaluation and creation of systems using structured modular programs. Database design, reports, user interface and training. Testing, maintenance, and trouble shooting. Reported directly to the Chief Information Systems/Personnel Officer

Development and implementation of training materials and guidelines for and supervision over, entry level programmers and data entry department. Programs relating to accounts receivable, management reporting, order entry transaction processing, warehouse space analysis, invoicing, truck sequencing, customer purchase analysis, order processing etc.

Education record

Education record