Kathy Rolighed work email
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kathyr83@gmail.comClient-focused account development and consultative leader specializing in retention and growth. Overseeing implementation projects working with cross functional internal and external technical resources. Serving as the client trusted advisor and providing unparalleled client relationship management. Client advocate partnering with third party business development managers throughout the United States. Specialties: Electronic Data Interchange (EDI), Key Account Management, Project Management, Client Contract Negotiation, Vendor Management, Microsoft Dynamics Great Plains, Solution Delivery and Testing, Quality Control Testing, Client Engagement Management, Retail Vendor Management System, Vendor Program Training, Client Survey Analytics, Partnership Management, Digital Sales & Marketing, Account Retention, Account Growth, Account Renewal, Client Training and User Education, Business to Business Sales, Consultive Strategies, eCommerce Sales and Marketing, Relationship Manager, Office Manager, Partnership Marketing, Market Analyst, Project Management, Statement of Work Preparation and Negotiations, Contract Management, Digital Marketing, Digital Promotions, Pricing Analysis, Digital Inventory Management, Proposal Writing, Web Collage, Bazaar Voice, Basecamp and 1 World Sync
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Customer Operations SpecialistGeneral Mills Mar 2018 - Jul 2020Golden Valley, Mn -
Account ManagerMemorex Consumer Electronics Dec 2013 - Jun 2017Eden Prairie, MnAn international manufacturing, marketing, and brand management company selling products tomajor brick and mortar retailers and online retailers. Managed Memorex-CE’s online business with retailers. Responsible for project management, account management, retailer online set-up, EDI set-up, accounts receivable, pricing analysis, competitive analysis, set pricing, online promotions, key contact for sales reps, sales growth. • Online Retailers Accounts included: Walmart, Best Buy, Target and JCPenney.• Secured vendor’s numbers for retailers resulting in doing business with major retailers representing 90% of Memorex-CE’s business.• Successfully managed the EDI integration from QuickBooks to Microsoft Dynamics Great Plains resulting in improved financial reporting and efficiency of the order to payment process by 30%.• Coordinated and facilitated Memorex-CE retailer online business resulting in a 50% increase in Memorex-CE’s online sales.• Managed the EDI integration from each warehouse facility for a smoother shipping operation of product to Memorex-CE’s retailers.
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Account ManagerService 800 2006 - 2013Wayzata, MnDesigns and manages customer feedback programs via telephone interviews and email/web surveys. Collected data is loaded into a dashboard for companies to view results and measurements to make a business decision based on the data.Managed 40 accounts and more than 80 projects for Fortune 500 companies as well as smaller companies. Was responsible for project management, issue resolution, account retention, growth development, training, contract negotiation and account renewal.• Key accounts included: Canon, Panasonic, Epson, Abbott Laboratories, HP, Datacard, bioMerieux and 3M.• Collaborated with statistician and sales manager on quarterly reviews for client’s executive management team. Based on recommendations, the client made business decisions for their customer service team.• Grew technology client account 75% by changing the project requirements and focusing on client’s needs. -
Account ExecutiveAerial Company 2003 - 2006Marienette, WiA beauty supply company selling wholesale beauty products to salons and spas.Managed sales territory and provided business-to-business sales and marketing in the professional beauty supply industry. Was responsible for outside sales, customer service, product knowledge, business planning, education and employee incentive programs.• Brands included: Matrix, Wella, Goldwell, Graham Webb, Kenra, Trucco Make-up, Paul Mitchel, OPI and Essie.• Acquired challenged sales territory requiring significant customer service skills to increase revenue. • Increased revenue by 4% despite overall company loss of 11% in field sales the same year.
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Account ExecutiveMlt Vacations 1996 - 2003Edina, MnA wholesale tour operator selling vacation packages to consumers and travel agencies.• Promoted to Product Coordinator - Managed day-to-day reporting, maintenance of room inventory, hotel reservations, amenities, features, tour packages and organized & led a destination familiarization trip. • Promoted to Market Analyst - Was responsible for determining the competitiveness of airfare and hotel package pricing in the wholesale travel market. • Promoted to Account Executive for partnership marketing - Managed company marketing and promotions for hotel/resort partnerships, was responsible for creating and negotiating marketing proposals for revenue (10K–1M), RFP proposal responses, multi-channel marketing and advertising and acquiring partners (Hawaii, Florida and Las Vegas). • Increased revenue goals more than 20% year after year; $1.3 million in three years. -
Administrative AssistantLjk Companies, Inc. Aug 1994 - Jun 1996Eden Prairie, Mn -
Flight AttendantNorthwest Airlines Aug 1990 - Aug 1994Honolulu, Hi
Kathy Rolighed Skills
Kathy Rolighed Education Details
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Communications -
Mini Master Of Project Management
Frequently Asked Questions about Kathy Rolighed
What is Kathy Rolighed's role at the current company?
Kathy Rolighed's current role is Information Analyst at General Mills.
What is Kathy Rolighed's email address?
Kathy Rolighed's email address is ka****@****lls.com
What is Kathy Rolighed's direct phone number?
Kathy Rolighed's direct phone number is +161298*****
What schools did Kathy Rolighed attend?
Kathy Rolighed attended The University Of North Dakota, University Of St. Thomas.
What are some of Kathy Rolighed's interests?
Kathy Rolighed has interest in Bike Riding, Hockey, Orchids, Photography.
What skills is Kathy Rolighed known for?
Kathy Rolighed has skills like Project Management, Account Management, Establishing Relationships, Long Term Business Relationships, Establishing New Accounts, Global Account Development, Issue Resolution, Contract Management, Customer Satisfaction, Increasing Sales Revenue, Customer Behavior Studies, Sales.
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