Director, Global Travel Services
Managed global travel program for 12,000 employees - setting strategy and developing business plans and budgets. Led a virtual team of regional travel managers in the successful operations of a $50M+ travel program. Responsibilities included negotiating air, hotel and car rental contracts, creating and maintaining the global travel and entertainment policy, and overseeing services from a single travel management company. Drove savings and policy compliance while achieving a high level of customer satisfaction. Always focused on improving traveler experience and supporting my team.