Kathy Stevens Email and Phone Number
Kathy Stevens work email
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Kathy Stevens personal email
Kathy Stevens phone numbers
Mission focused and business savvy professional with 30+ years of experience building high performing teams that drive the business forward
Advantis Credit Union, A Division Of Rivermark Community Credit Union
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Vice President Of Member ExperienceAdvantis Credit Union, A Division Of Rivermark Community Credit Union Nov 2024 - PresentOregon City, Or, Us
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Avp Of ExperienceAdvantis Credit Union, A Division Of Rivermark Community Credit Union Jan 2023 - Nov 2024Oregon City, Or, Us
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Avp Of Retail Service DeliveryAdvantis Credit Union, A Division Of Rivermark Community Credit Union Nov 2017 - Jan 2023Oregon City, Or, UsDual role, overseeing branches and the CX function. Maximized exceptional service delivery in the branches, while improving production and QA standards. Developed and utilized CX insights to prioritize improvement efforts, resulting in improved production and CX metrics. Standardized training, coaching and accountability measures in branches to improve employee performance and employee engagement.
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Avp Of Service ExperienceAdvantis Credit Union, A Division Of Rivermark Community Credit Union Jan 2017 - Nov 2017Oregon City, Or, UsDual role, overseeing Training and the CX function. Started up the CX department. Identified and prioritized actions organization-wide to improve member experience based on survey feedback. Continuously evaluated the effects of organizational change on the member experience.
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Director Of Training And DevelopmentAdvantis Credit Union, A Division Of Rivermark Community Credit Union Apr 2006 - Jan 2017Oregon City, Or, UsStarted up the Training department. Responsible for training and employee development throughout the credit union, as well as member (customer) education. Annually developed the Strategic Training Plan, identifying organizational needs and focusing efforts in areas that would contribute most to accomplishing the goals of the business plan.
Kathy Stevens Education Details
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Capella UniversityAdult Education Emphasis -
The Evergreen State CollegeLiberal Arts
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Reed College
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Mit Sloan School Of ManagementMastering Design Thinking
Frequently Asked Questions about Kathy Stevens
What company does Kathy Stevens work for?
Kathy Stevens works for Advantis Credit Union, A Division Of Rivermark Community Credit Union
What is Kathy Stevens's role at the current company?
Kathy Stevens's current role is Experienced and Certified CX Professional.
What is Kathy Stevens's email address?
Kathy Stevens's email address is ka****@****ast.net
What is Kathy Stevens's direct phone number?
Kathy Stevens's direct phone number is +150378*****
What schools did Kathy Stevens attend?
Kathy Stevens attended Capella University, The Evergreen State College, Reed College, Mit Sloan School Of Management.
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