Kathy T. Email & Phone Number

Sandy, Ut

-Identify opportunities for Telarus to use professional resources (i.e. Engineering, Complex Provisioning) and recommend these services to agents. -Maintain healthy and positive working relationships with agents. -Contact, build, and maintain working relationships with supplier contacts in local regions. -Assist with supplier identification and quoting of requested opportunities. -Review and submit contracts for cable orders.-Log and communicate registered opportunities for Channel Manager follow-up. -Proactively monitor provisioning statuses and address/escalate as needed. -Identify needs for agent training and schedule appropriately.

Sandy, Ut

Greater Salt Lake City Area

• Assisted clients to gain access to needed medical, social, educational, and other services whileensuring that services are coordinated among all agencies and providers involved• Developed therapeutic relationship with clients and their families while providing psycho-socialrehabilitation skills (PRS)• Based on client care plan provided; milieu supervision, monitor progress, teach skills, link to community resources, and provided crisis intervention to avoid psychiatric hospitalizations

West Jordan, Utah

• Created and maintained good relationships with staff, families, and other team members to be ableto provide proper support to the clients• Communicated professionally and worked closely with therapists, behaviorists, social workers, and family members while maintaining a high level of confidence in the best interest of the clients• Delivered staff meetings, trained staff, and cultivated staff communication • Screened, coordinated, and held onsite interviews for potential Rise employees• Facilitated curriculum in groups of 18+ youth who were diagnosed with developmental delays,psychological disorders, and mental retardation• Completed proper documentation that is filed monthly or annually, including outcome summaries,behavior tracking, service billing, schedule/calendar creation, letters, etc.• Used Excel and Outlook to coordinate schedules for staff and clients.

Provo, Utah Area

• Worked with at-risk youth aged 12-17 in a fast paced team environment and documented andcharted their behaviors• Helped to deescalate youth in intensive support area (ISA)

Pearl City, Hawaii

Waikele, Hawaii

Laie, Hawaii

• Provided inventory management, customer support, accounts payable/receivable• In-charge of packing and receiving shipments of retail• Managed company orders, inventory orders, and time charts to preserve records