Kathy Teague Email & Phone Number

US

This position will drive the execution of UHG’s Enterprise Simplification strategy through implementation of large enterprise-wide transformation efforts and process improvement. Responsibilities will include to develop and execute a multi-year roadmap that includes feature development of strategic platforms, migration to the selected enterprise strategic.

Phoenix, Arizona, US

• Responsible to champion the organization’s strategic plan, lead and negotiate strategy across the Advancement Office and its partners and lead execution of IT strategy for BCBSAZ. Other responsibilities include to.
• Lead large multi-million technology integration initiatives to deliver the Blue Cross Blue Shield future state roadmap and enterprise transformation effort
• Lead large, diverse program team (100-200+ personnel) to deliver technology and implement new or enhanced system products and capabilities.
• Collaborated with IT leadership across academic, administrative, and healthcare functions to evaluate technical requirements, negotiate solutions and ensure adoption of systems transformation.
• Developed IT transformation strategy with external stakeholders to ensure that strategy is implemented within the Advancement Office program
• Participated in achieving program financial goals and managing costs and performance effectively to achieve schedule, compliance and key strategic initiatives.

Phoenix, Arizona, US

· Provide strategic consultation to business areas, working alongside them to construct roadmaps/ blueprints outlining current areas of need as well as potential areas of growth. Devise strategies for leveraging current /future technology to best service our business partners while ensuring Information Technology’s ability to support these initiatives..

Phoenix, Arizona, US

• Responsible for directing and managing activities for Application Development System Analysis in order to deliver high quality maintenance and support of all application development systems.
• Managed three (3) teams (3 Supervisors, 30 FTE, 10 Contractors) of technical analysts to deliver projects and ensuring 24X7 support coverage for diverse applications within customer-agreed Service Level Agreements
• Coordinated and delivered new Technical Analyst job descriptions, analyst roles and responsibilities and user story standards.
• Acted as a team leader in providing support and a review point for project managers, BCBSAZ management and business areas to determine effective solutions.
• Oversees the daily analysis and support of corporate business solutions that achieve outcomes in a deadline driven and continuously changing environment.
• Coached staff in technical matters, personal development and technical and department standards

Phoenix, Arizona, US

• Responsible for managing BCBSAZ’s corporate projects that support key initiatives, healthcare mandates and strategic objectives.
• Lead complex cross matrix projects, managed project budgets, developed project schedules, formulated scope, managed business and IT resources resulting in on-time and on-budget delivery.
• Developed enhanced project scheduling, timelines, and status reporting processes.
• Managed project delivery teams comprised of analysts and developers across the full spectrum of software solution life cycles for projects involving.NET, relational databases and health care claims and web portal.
• Business areas supported: Group Implementation, Clinical Operations, Claims and Customer Service Operations, Call Center Operations and Health Care Services.
• Strategic corporate projects managed: Call Center PBX & IVR Replacement, Arizona Department of Administration Large Group Implementation, Member Portal Redesign and Provider Portal Projects.

Long Beach, California, US

• Responsible for supervising project managers, business operations personnel, and IT Resources for operations and projects that supported SCAN’s strategic initiatives.
• Performed recruiting, interviewing, hiring and development of project management staff and timely completion of performance reviews.
• Developed goals, strategies, staffing plans, budget plans, requests for software proposals, executive presentations and application architecture solutions.
• Participated in executive planning sessions with the CEO and implemented operational improvements to the HCC Revenue, Utilization Management, Grievance, Appeals, and Reinsurance departments by streamlining business and.
• Lead programs totaling more than $10 million in size to successful implementation.
• Developed the project management office’s processes according to project management standards

Bloomfield, CT, US

• Responsible for managing up to $3M projects within the CIGNA Denver Technology Support Group which consisted of several cross-matrix IT teams.
• Managed IT project delivery teams comprised of system analysts, test analysts and developers across 18 different applications ranging from relational databases, web portals, claims, and financial systems supporting the.
• Collaborated with CIGNA Executive team, virtual teams, vendors, consultants and managed resources according to work plans and earned value metrics.
• Assigned resources, developed project schedules, managed and project budgets
• Projects Managed: Great West HealthCare and CIGNA Systems integration and FACETS Select Segment Product Implementation.

Long Beach, California, US

• Responsible for managing project within IT Project Management Office (PMO) by initiating, planning, organizing, executing, scheduling, monitoring and controlling, and closing large scale, cross functional and highly.
• Collaborated with SCAN Executive Management on Strategic Plan, Corporate Initiatives, and responsible for implementing and coordinating the work effort to support those initiatives
• Assigned project team responsibilities, developed project schedules, determined and acquired additional resources needed
• Conducting project and financial assessments to solidify the concepts of business objectives and needs, successfully completing projects according to work plans in support of improving operational effectiveness with.
• Projects Managed: Mckesson’s Clinical Management Systems Implementation; New Case Management Programs; Claims System Replacement; Authorization Portal Implementation.

Long Beach, California, US

• Responsible for the design, development, implementation, and administration and ongoing support of various health care software solutions.
• Realigned the production support and project development processes and resources to improve system support and system delivery.
• Supervised 18 development staff supporting production systems, data interfaces and implementation of business and IT projects
• Identified bottlenecks in development process and facilitated usage of advance technologies, new tools or enhanced processes.
• Collaborated with other IT management to develop the overall IT Strategic Plan and Initiatives to develop strategic solutions according to industry best-practices.
• Performed programming code in accordance with company best practice and policy

• Responsible for design, development, testing, and support for client-server, HIPAA EDI and web based applications.
• Performed application and database development for client-server and web applications that processed electronic Insurance claims as a Clearinghouse for Dental Payers.
• Managed projects, supervised 5 development staff, performed analysis and design, requirements gathering, writing technical specifications and testing/quality assurance
• Implemented all their EDI HIPAA X12 transaction standards and compliancy.
• Performed quality assurance of all HIPAA X12 transactions being sent to and from Payer organizations.

• Responsible for the design, development, testing, and support of Internet based applications providing a wide range of e-Commerce services to banks, leasing companies, other financial institutions, and online guides.
• Coordinated with product developers, software designers, testing and consultants to ensure completion of project requirements in a timely manner.
• Mentored and lead other team members on requirements gathering, writing technical specifications, development of active server pages, and creating COM components.
• Languages used were VBScript, JavaScript, and T-SQL.
• The development tools used were Microsoft Visual InterDev 6.0, MS Visual Basic 6.0, SQL Server 7 and Microsoft Transaction Server.

Houston, Texas, US

• Client Server and mainframe developer responsible for designing, development, testing, and supporting General Motors, Inc engineering reporting systems.
• Coordinated with product developers, software designers, testing and consultants to ensure completion of project requirements in a timely manner
• Completed a temporary assignment in the Atlanta, GA to implement a project using the Integrated Engineering Facility Composer Tool and designed on-line screens that displayed three different languages; German.
• Participated in the EDS Systems Engineer Development Program.
• Answered support calls at the customer assistance center for EDS at the Delphi-E World Headquarters
• Performed as an Assistant Instructor for the Indiana Resource Center’s System Engineer College for three different classes that taught COBOL II and JCL.

Masters Of Science In Information Systems Management, Project Management

Bachelors, Information Systems Management