After working for 3 years at Advocate Good Samaritan Hospital it became apparent to me and my family it was time to retire. I don't know where this next chapter will take me- but here I go!The healthcare industry has changed a great deal in the last 20+ years. Though there are many names listed under my work experience, I remained with the same physician practice. Hand Care Associates merged with Orthopaedic Associates of DuPage, which became OAD Orthopaedics. OAD Orthopaedics merged with Cadence Health and became Cadence Physician Group. In 2015, Cadence joined with Northwestern Medicine and became Northwestern Medicine Regional Medical Group. Through it all, my greatest satisfaction has always come from helping people. Whether explaining how insurance benefits work or assisting in applying for financial assistance or setting up a payment plan that wouldn't strain an already tight budget, my goal was the same. I may have held many job titles but I have never stopped being a patient advocate.I am now considering using my years of experience, knowledge and skills in another field. Wherever this journey takes me, I know that providing excellent customer service will remain my top priority.
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Insurance AgentBankers Life And Casualty And Colonial Penn Mar 2016 - May 2016Carol Stream, IlI loved my time at Banker's, what an amazing group of people I had the pleasure to work with. Unfortunately due to family concerns I was unable to continue with their training program and had to resign.
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Medical Billing SpecialistNorthwestern Medicine Regional Medical Group Jun 2015 - Jan 2016St. Charles, IlPerformed quality control in claims submissions, verified insurance eligibility status -
Patient Account RepresentativeCadence Physician Group Nov 2012 - Jun 2015Warrenville, IlReviewed and secured insurance payments, wrote appeals for reimbursements, resolved patient concerns and complaints, trained new staff in PM system and positions -
Billing Coordinator, Patient Advocate/Surgery Scheduler, Collections Coord., Precertification Coord.Oad Orthopaedics/Orthopaedic Associates Of Dupage May 1996 - Nov 2012Carol Stream, Il, Warrenville, IlAs a Billing Coordinator, I specialized in Blue Cross Blue Shield accounts, reviewed and secured insurance payments, wrote appeals for reimbursements and resolved patient concerns and complaintsI provided those same services for our Workmans Compensation accounts but in addition I obtained authorizations for treatment and any requested records and work statuses for adjusters, case managers, employers and attorneysAs a Patient Advocate/Surgery Scheduler I provided patients with financial counseling includingstatement reviews and implementing payment plans, and scheduled in-patient and out-patient surgical procedures and diagnostic testing. I was also the team leadAs a Collections Coordinator I contacted patients and insurance companies to resolve outstanding balances, set up payment plans, assisted patients in applying for financial assistance and resolved any concerns or complaints. I was also the team leadAs a Precertification Coordinator I secured precertification and preauthorization of surgical procedures and diagnostic testingAdditionally, I was utilized by my supervisor in training new staff in the PM system as well as job requirements.I also wrote and implemented policies and procedures for several departments and positions.
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Medical Receptionist/Intake CoordinatorHand Care Associates May 1993 - May 1996Carol Stream, IlI registered patients for orthopaedic care, scheduled appointments and fielded inquiries and verified insurance eligibility and benefits
Kathy L Timmers Skills
Kathy L Timmers Education Details
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Business And Psychology -
College Of DupageGeneral Studies
Frequently Asked Questions about Kathy L Timmers
What is Kathy L Timmers's role at the current company?
Kathy L Timmers's current role is RETIRED.
What schools did Kathy L Timmers attend?
Kathy L Timmers attended Drake University, College Of Dupage.
What skills is Kathy L Timmers known for?
Kathy L Timmers has skills like Customer Service, Healthcare, Microsoft Word, Insurance, Microsoft Excel, Medical Billing, Invoicing, Client Rapport, Medical Coding, Medical Records, Client Services, Event Planning.
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