Kathy Traum Email & Phone Number

Syracuse, NY, US

Rochester, New York Area

• Develop and manage 45 annual event marketing campaigns globally.
• Plan and execute a $500k annual international sales incentive trip for 100 winners and their guests.
• Design and purchase branded premium merchandise to support sales and events - $150k annual budget.
• Develop annual calendar, communications plan, and event processes to streamline the planning, managing and marketing corporate events.
• Maintain financial matrix, document and track event budgets and logistics costs on an overall annual budget of $2m.
• Write and distribute communications, event briefs, and status reports to event stakeholders.

Rochester, New York Area

• Event Specialist – GTT, Rochester, NY (11/2017-Present
• Responsible for the overall management of the new hire training program, trade shows and events.
• Manage and implement VIP Customer hospitality events for pro sporting event sponsorships.
• Coordinates high end gift purchases for customer events
• Prepared airline reservations to Cancun for Presidents Club
• Creating Event process document to streamline the process of planning, managing, marketing events and improve turnaround times

Webster, NY

• Business Operations Manager for North America & Canada Language Services Production and Project Management Team.Responsibilities include but not limited to:
• Managed a team of language solutions project managers and technical analysts to achieve 100% contract/SLA compliance and thus ensure customer satisfaction.o Managed customer expectations to ensure that changing.

Webster, NY

• Led the Production Project Management Team ensuring 100% contract/SLA compliance with account and portfolio SLAs.
• Ensured delivery to schedule, within budget and to agreed quality while ensuring customer satisfaction.
• Develop and maintain quotes, statements of work and project schedules based on project requirements
• Manage the project teams delivery process from order to delivery
• Motivate project team to deliver project objectives and optimum business results and to maintain a customer first attitude
• Analyze and report on project performance (work-in-progress, delivery performance, schedule tracking and project profitability) using problem-solving skills to address below-target results, particularly in the area of.

Rochester, New York Area

• Responsibilities:
• Led and managed the Emerging Leaders application program
• Coordinated seventy-six video conference presentations globally to senior leaders in the organization.
• Project Managed an on-going six-week Bootcamp Training Academy for all new hire in a Global Operations organization.Accomplishments:
• Designed and implemented an employee engagement assessment translated from English to Spanish and Portuguese. This assessment enabled 11,000 global employees to voice concerns and approve the integration of two global.
• Prepared a process plan for the Performance Workbench Program, an automated tool that standardized performance evaluations and 360 evaluations across the global organization.

• Managed all aspects of the logistics team including HR responsibilities for a global learning and development organization.o Managed activity reporting on training activities to support global sales organizationo.

Business And Marketing Administration

Education record