• Conducted 160 interviews with a 79% show rate, effectively engaging prospective students and facilitating enrollment processes.• Interacted with 2,100 potential students through various channels including text, calls, and emails, providing timely and informative assistance tailored to individual needs.• Reviewed and processed 200 pre-applications for both spring and fall terms, ensuring accurate documentation and compliance with enrollment requirements.• Organized and facilitated… Show more • Conducted 160 interviews with a 79% show rate, effectively engaging prospective students and facilitating enrollment processes.• Interacted with 2,100 potential students through various channels including text, calls, and emails, providing timely and informative assistance tailored to individual needs.• Reviewed and processed 200 pre-applications for both spring and fall terms, ensuring accurate documentation and compliance with enrollment requirements.• Organized and facilitated monthly information sessions and application support workshops to enhance the student experience and provide valuable guidance to prospective students. Show less

• Managed opening and closing duties, ensuring the center was prepared for operations and secured at the end of the day.• Led a team to ensure games were set up and started on time, maintaining smooth operations and maximizing customer satisfaction.• Prioritized customer service by greeting and assisting guests upon arrival, addressing inquiries, and providing guidance to enhance their experience.• Maintained a welcoming and friendly atmosphere, ensuring guests felt valued and… Show more • Managed opening and closing duties, ensuring the center was prepared for operations and secured at the end of the day.• Led a team to ensure games were set up and started on time, maintaining smooth operations and maximizing customer satisfaction.• Prioritized customer service by greeting and assisting guests upon arrival, addressing inquiries, and providing guidance to enhance their experience.• Maintained a welcoming and friendly atmosphere, ensuring guests felt valued and appreciated during their visit. Show less

● Drafted & tracked updates on 26 Service Owners’ migration to falcon software via GUS ticket, Email, Chatter, & Slack on a monthly bases● Created 75+ Decommission/DCEng requests tickets● Created reports and dashboard to tailor PRD & Superpod decommission status

● Append 1,500+ global marketing leads (state, country code, and employee count up), ensure data compliance.● Design, create and promote marketing ads targeting ISV businesses and entrepreneurs to build on the Salesforce Platform for digital marketing efforts● Shadow two Project Managers at Salesforce; attend 12 meetings, learned new software such as Mavenlink, and assist as a Scrum Master.● Research gift ideas and create direct mailbox ideas for prospective Business Builders… Show more ● Append 1,500+ global marketing leads (state, country code, and employee count up), ensure data compliance.● Design, create and promote marketing ads targeting ISV businesses and entrepreneurs to build on the Salesforce Platform for digital marketing efforts● Shadow two Project Managers at Salesforce; attend 12 meetings, learned new software such as Mavenlink, and assist as a Scrum Master.● Research gift ideas and create direct mailbox ideas for prospective Business Builders, aligning to core themes Show less

● Completed coursework in Excel, Business Communications, with specialized training in Project Management, including Leadership, Communication, Critical Thinking, and Task Management.● Created a Zoom study hall with peers.● Created an Excel schedule to assist peers with course navigation.● Awarded “Top Performer in Business Communication.” & "Profession of the Week"● Certification in Project Management and Excel

● Discussed costs/event details with 150+ clients● Facilitated 150+ events● Educated 10 new hires regarding event protocols.● Instructed groups of 5-40 people how to use the equipment for games

● Responsible for all aspects of sales, including customer service, stocking shelves, inventory, and cashier’s duties.● Maintained a safe and friendly environment for customers and staff.● Educated 3 new hires on store guidelines and expectaions.

● Collected cash and credit card payments from customers● Issued receipts to customers● Dealt with refunds as necessary● Maintained cash control over the register drawer and verified amounts are correct at the end of my shift.● Helped with other tasks as needed including restocking sauces, filling soda dispensers, tracking inventory, and keeping the store clean.