Kati Lee Email & Phone Number

New York, United States

New York, United States

New York, Ny, Us

• Consistently exceeding Sales Goals for the year 2021 by 203%, 2022 by 307%, 2023 by 490%. • Creating strategic plans to hit revenue goals by creating a curated client list through outbound leads. • Setting individual sales targets, tracking results and data. • Overseeing wholesale and custom projects from start to completion, ensuring quality control and client happiness. • Creating new customization programs and products for partnerships, strengthening client relationships and building brand loyalty, while bringing in consistent revenue and new channels for the brand. • Managing client projects with relationships I developed, ensuring every order is a success, hitting every deadline, and meeting quality assurance.• Communicating effectively to clients on capabilities, going above and beyond to ensure each brand does its best to exceed client expectations.• Building partnerships and creating continuous revenue streams for all 5 brands. • Producing selling and marketing materials to showcase updates, top products, new products, and exciting new about each brand to clients.• Constantly innovating processes including innovating new products to create new revenue streams with creativity, detail, competition analysis, cost analysis, and logistics management.

Brooklyn, Ny, Us

• Building and maintaining meaningful relationships with prospectsand clients based on trust, integrity, and value. • Leading contract negotiation, determining areas for performance improvement, and educating sales personnel on effective techniques. Closed over $500k in sales within 4 months during COVID. • Researching consumer markets, monitoring market trends, and identifying potential areas in which to invest, based on consumer needs and spending habits. • Managing customer service engagement, activity, data, and sales forecasting. Translating customer data, transaction history, and user behavior insights into tactical and strategic sales initiatives. • Identifying and implementing strategies to improve quality of service, productivity, and profitability.• Overseeing the achievement and maintenance of agreed customer service levels and standards. • Developing customer satisfaction goals and coordinating with the team to meet them consistently.• Improving customer experience, creating engaged customers, and facilitating organic growth.• Arranging and handling accounts payable and accounts receivable; verifying prompt payments.• Creating, prioritizing, and executing a growth strategy to accelerate client acquisition goals across paidchannels: Facebook, Instagram, Twitter, etc.

• Managed client information with Salesforce CRM, tracking client engagement, activity, data, and sales forecasts.• Translated customer data, transaction history, user behavior insights into tactical and strategic recommendations to propel the business forward.• Prospected clients and supervised client development through strategic marketing and advertising; created promotions and packages specifically targeting their needs. • Oversaw all online marketing, ad buys, and mailers.• Created new accounts and relationships through cold outreach and face to face meetings. • Built and maintained meaningful relationships with prospects and clients based on trust, integrity, and value.• Handled sales, branding, and direct sales initiative. Created and continuously improved sales emails and collateral, including proposals and presentations. • Oversaw budget allocation and execution of plans for events. • Created the floor plan, run of show, and menus for weddings, black tie, and promotional events. • Directed and managed the full sales cycle, from appointment setting and discovery calls to presentations to close with clients.• Translated customer insights into tangible activation and retention recommendations for cross functional partners.• Lead promotions and loyalty programs against the competitive landscape, surfacing new practices in the industry to propel programs forward.

• Created effective organizational expense reports, budgets, and filing systems using spreadsheets, databases, and presentation software.• Managed all client accounts for Daniel Ben Av and new business operations. Handled all client relations, contracts, and client development.• Officiated reports and correspondence from dictation to clients; managed business meetings and conference calls to discuss the costs and budgets of current projects. • Operated important errands, auditing expenses, and stock reports. Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.• Lead and organized staff and all day to day calendars. • Handled event production, walkthroughs for events and designed proposals. • Controlled and handled accounts payable and accounts receivable; verifying prompt payments.

• Managed and oversaw the entire restaurant operation• Planned and organized promotional, business, and social events for all events throughout each year• Finalized contracts with vendors, speakers, and performers• Lead client outreach and built strong, lasting client relationships • Created work schedules for all employees (kitchen, servers, bartenders) to ensure every event was fully and properly staffed• Supervised performance and initiated action to strengthen results• Monitored and controlled expenses and budgets. Controlled costs and minimized waste.• Oversaw food and drink quality, developed menus and specials to keep current and new customers consistently enticed • Responded efficiently to customer questions and complaints• Estimated consumption, forecasted requirements and maintained/ordered inventory• Created checklists of side work for all employees to fulfill to confirm all items used and touched are up to health code standards • Created customer service standards for employees to follow to provide superior customer service at all times. Nurtured a positive working environment. • Oversaw hiring and staffing of new employees • Trained and coached new/existing employees• Implemented innovative strategies to improve productivity and sales. Planned to meet financial goals for the future period by creating events, sourcing new clients, and working closely with our Marketing team to bring new customers.• Always ensured guest satisfaction. Planned and developed guest loyalty programs. • Supported teams with problem resolution and decision making