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Katia Simango Email & Phone Number
Customer service, Underwriting.
at
Índico Seguros, SA
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer service, Underwriting.
Location
Maputo, Cidade De Maputo, Mozambique
Company size
Who is Katia Simango? Overview
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Quick answer
Katia Simango is listed as Customer service, Underwriting. at Índico Seguros, SA, a company with 145 employees, based in Maputo, Cidade De Maputo, Mozambique. AeroLeads shows a matched LinkedIn profile for Katia Simango.
Katia Simango previously worked as Customer service supervisor at Bayport Financial Services and Account executive at Mediplus Sa. Katia Simango holds Licentiate Degree, Linguistics from Universidade Eduardo Mondlane.
Company email context
Email format at Índico Seguros, SA
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Índico Seguros, SA
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Profile bio
About Katia Simango
Highly motivated and results-oriented Insurance Account Executive and Customer service supervisor with 5+ years of experience in custumer care services industry. Proven ability to build strong client relationships, identify insurance needs, and develop customized solutions that exceed expectations. Expertise in sales, customer service, and risk assessment. Thrives in a fast-paced environment and possesses excellent communication and negotiation skills. Seeking an Account Executive, Customer service, Sales, Tesales position at a reputable insurance company to leverage my experience and contribute to the company's growth.
Current workplace
Katia Simango's current company
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Índico Seguros, Sa
4 roles
Katia Simango work experience
A career timeline built from the work history available for this profile.
Customer Service Supervisor
- Led and managed a team of customer service representatives, ensuring quality service and goal attainment.
- Monitored and evaluated individual and team performance, providing constructive feedback and personalized training.Implemented strategies to enhance the efficiency of the support line, resulting in a 15% reduction in.
- Achieved a 95% customer satisfaction rating, consistently exceeding company expectations.
Account Executive
- Conducted thorough needs assessments to identify appropriate insurance coverage for clients across various product lines.
- Developed and presented customized insurance proposals, effectively communicating benefits and value propositions.
- Negotiated competitive premiums and ensured timely policy issuance and servicing.
- Maintained a high level of customer satisfaction, resolving inquiries and complaints promptly and professionally.
Jul 2022 - Sep 2023
Customer Service Agent
- Handled inbound customer calls and inquiries, resolving issues promptly and effectively.
- Processed orders, updated customer information in databases, and maintained accurate records.
- Up-sold and cross-sold additional services to customers, increasing revenue by 10%.
Oct 2019 - Jun 2022
1 education record
Katia Simango education
FAQ
Frequently asked questions about Katia Simango
Quick answers generated from the profile data available on this page.
What company does Katia Simango work for?
Katia Simango works for Índico Seguros, SA.
What is Katia Simango's role at Índico Seguros, SA?
Katia Simango is listed as Customer service, Underwriting. at Índico Seguros, SA.
Where is Katia Simango based?
Katia Simango is based in Maputo, Cidade De Maputo, Mozambique while working with Índico Seguros, SA.
What companies has Katia Simango worked for?
Katia Simango has worked for Índico Seguros, Sa, Bayport Financial Services, and Mediplus Sa.
How can I contact Katia Simango?
You can use AeroLeads to view verified contact signals for Katia Simango at Índico Seguros, SA, including work email, phone, and LinkedIn data when available.
What schools did Katia Simango attend?
Katia Simango holds Licentiate Degree, Linguistics from Universidade Eduardo Mondlane.
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