Customer Care Team Lead
Current
Sep 2023 - Present
AeroLeads people directory · profile
Katia Bernard Email & Phone Number
Senior Customer Care Rep | Satispay 🦄
at
Satispay
1 work email found
@satispay.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Customer Care Rep | Satispay 🦄
Location
Greater Turin Metropolitan Area, Italy, Italy
Company size
Who is Katia Bernard? Overview
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Quick answer
Katia Bernard is listed as Senior Customer Care Rep | Satispay 🦄 at Satispay, a company with 131 employees, based in Greater Turin Metropolitan Area, Italy, Italy. AeroLeads shows a work email signal at satispay.com and a matched LinkedIn profile for Katia Bernard.
Katia Bernard previously worked as Customer Care Team Lead at Satispay and Senior Customer Care Representative at Satispay. Katia Bernard holds Bachelor Of Arts, Languages And Cultures For Tourism from University Of Turin, Italy.
Company email context
Email format at Satispay
This section adds company-level context without repeating Katia Bernard's masked contact details.
{first}.{last}@satispay.com
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AeroLeads found 1 current-domain work email signal for Katia Bernard. Compare company email patterns before reaching out.
Profile bio
About Katia Bernard
Katia Bernard is a Senior Customer Care Rep | Satispay 🦄 at Satispay. She possess expertise in public relations, teamwork, leadership, microsoft office, english and 11 more skills. She is proficient in Francese | French and Tedesco | German.
Listed skills include Public Relations, Teamwork, Leadership, Microsoft Office, and 12 others.
Current workplace
Katia Bernard's current company
Company context helps verify the profile and gives searchers a useful next step.
Satispay
9 roles
Katia Bernard work experience
A career timeline built from the work history available for this profile.
Senior Customer Care Representative
Multilingual customer support via email. Bug reporting to the IT team and follow-up on resolution. Social media content moderation and customer support via chat. FAQ and canned answers translation (It > En) and support in writing canned answers and communications. Support to the team leader and team members and collaboration on internal projects to improve.
May 2022 - Aug 2023
Customer Support Lead
In charge of managing, training and helping a group of 4 Customer Support Specialists. Handling of customer complaints and complex cases, support to compliance tasks (financial investigations for AML / CFT purposes, SAR, management of SCT recalls, check on fraud attempts). Preparation of documents, internal reports and presentations, templates and canned.
Nov 2021 - May 2022
Customer Support Specialist
First point of contact for prospective, new and existing customers. Support to customer requests and issues, to provide help in a timely manner. Collaboration with the team to improve the customer success process, to keep it lean and manageable at all times.
Jan 2021 - Oct 2021
Commercial Executive
Main point of contact for customers (OEMs) regarding prototype requests.In charge of dealing with suppliers and customers, managing purchase orders from their creation on SAP system to goods dispatch, creation of internal documents and forecasts on Excel, support to internal logistics and customer assistance through email and phone.
Sep 2018 - Jan 2021
Sales & Marketing Assistant
Marketing activities for the product Bosch eBike: management of the dealer database and the online portal through Microsoft Dynamics CRM, translation and proofreading (DE>IT, EN>IT) of product descriptions, press releases, company web page, writing of articles on the product blog.
Feb 2018 - Aug 2018
Executive Assistant
Management of orders and commercial documents, support to internal projects, preparation of product presentations and related worldwide sales strategies. Management of agendas, meeting and travel arrangements, translations, email handling and expense reports.
Aug 2017 - Jan 2018
Group Leader
Leader of teenager groups traveling abroad for language courses, responsible person for the group for the entire stay and for the planning of recreational activities. Destinations: Germany, Malta, UK.
Jul 2016 - Jul 2017
Sales Assistant
Audio Visual Centre Ltd.
Sales assistant in a bookshop. Main duties: store keeping, stock replacements, invoicing and data entry.
Jul 2012 - Sep 2012
Team & coworkers
Colleagues at Satispay
Other employees you can reach at satispay.com. View company contacts for 131 employees →
BR
Beatrice Riva
Colleague at Satispay
Milan, Lombardy, Italy, Italy
View →
AP
Alessio Pappa
Colleague at Satispay
Greater Milan Metropolitan Area, Italy
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LM
Lison Morelle
Colleague at Satispay
Luxembourg, Luxembourg, Luxembourg, Luxembourg
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AS
Afef Semmour
Colleague at Satispay
Italy, Italy
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VB
Vasily Batsilas
Colleague at Satispay
Luxembourg, Luxembourg, Luxembourg, Luxembourg
View →
CM
Cingiz Musayev
Colleague at Satispay
Baku, Baku Ekonomic Zone, Azerbaijan, Azerbaijan
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SE
Sylvie Evrard
Colleague at Satispay
Luxembourg, Luxembourg
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MC
Mirko Canu
Colleague at Satispay
Greater Milan Metropolitan Area, Italy
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MC
Mehmet Can Gün
Colleague at Satispay
Istanbul, Istanbul, Türkiye, Turkey
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GO
Giulia Orsenigo
Colleague at Satispay
Milan, Lombardy, Italy, Italy
View →
Beatrice Riva
Colleague at Satispay
Milan, Lombardy, Italy, Italy
View →
AP
Alessio Pappa
Colleague at Satispay
Greater Milan Metropolitan Area, Italy
View →
LM
Lison Morelle
Colleague at Satispay
Luxembourg, Luxembourg, Luxembourg, Luxembourg
View →
AS
Afef Semmour
Colleague at Satispay
Italy, Italy
View →
VB
Vasily Batsilas
Colleague at Satispay
Luxembourg, Luxembourg, Luxembourg, Luxembourg
View →
CM
Cingiz Musayev
Colleague at Satispay
Baku, Baku Ekonomic Zone, Azerbaijan, Azerbaijan
View →
SE
Sylvie Evrard
Colleague at Satispay
Luxembourg, Luxembourg
View →
MC
Mirko Canu
Colleague at Satispay
Greater Milan Metropolitan Area, Italy
View →
MC
Mehmet Can Gün
Colleague at Satispay
Istanbul, Istanbul, Türkiye, Turkey
View →
GO
Giulia Orsenigo
Colleague at Satispay
Milan, Lombardy, Italy, Italy
View →
2 education records
Katia Bernard education
Bachelor Of Arts, Languages And Cultures For Tourism
Diploma In Foreign Languages
High School
FAQ
Frequently asked questions about Katia Bernard
Quick answers generated from the profile data available on this page.
What company does Katia Bernard work for?
Katia Bernard works for Satispay.
What is Katia Bernard's role at Satispay?
Katia Bernard is listed as Senior Customer Care Rep | Satispay 🦄 at Satispay.
What is Katia Bernard's email address?
AeroLeads has found 1 work email signal at @satispay.com for Katia Bernard at Satispay.
Where is Katia Bernard based?
Katia Bernard is based in Greater Turin Metropolitan Area, Italy, Italy while working with Satispay.
What companies has Katia Bernard worked for?
Katia Bernard has worked for Satispay, Oval, Oval Money, Johnson Matthey, and Bosch.
Who are Katia Bernard's colleagues at Satispay?
Katia Bernard's colleagues at Satispay include Beatrice Riva, Alessio Pappa, Lison Morelle, Afef Semmour, and Vasily Batsilas.
How can I contact Katia Bernard?
You can use AeroLeads to view verified contact signals for Katia Bernard at Satispay, including work email, phone, and LinkedIn data when available.
What schools did Katia Bernard attend?
Katia Bernard holds Bachelor Of Arts, Languages And Cultures For Tourism from University Of Turin, Italy.
What skills is Katia Bernard known for?
Katia Bernard is listed with skills including Public Relations, Teamwork, Leadership, Microsoft Office, English, German, French, and Translation.
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