Katia Garcia Email and Phone Number
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My career spans over 30 years, most of it in leadership positions, consistently surpassing goals and developing people´s careers. This helped me understand my purpose and motivated my career transition from business to HR and to start my own consultancy focused on mentoring for leadership and career transition, HR transformation and organizational development and culture programs. I am also (a) headhunter with ABMSearch, an executive search boutique.> As Head of People, I have led HR teams in a holding company composed by (of) a software company (Saas solutions startup), CX consultancy and one of the ten largest contact centres in Brazil, organising the areas to specifically serve each of the business units connecting the strategy of the area with the business objectives, and driving high performance teams in Talent Acquisition, Employee Experience, Organizational Development, ESG, Internal Communication in addition to respond through the holding's queries, complaints and compliance channel. I led the change of processes and indicators in the area and for the governance models. During this period, I was also working as HRBP for senior executives of the company.> I have experience with integration of companies and areas in M&A, cultural transformation, executive counseling, crisis and change management.> Prior to that, as Operations Manager I actively participated in the construction of Catho´s new culture, very close to People area, collaborating on issues related to performance evaluation, feedback, and development of expected behaviours.> I also worked for a fintech in its first stage in Brazil and some relevant companies in the BPO segment also as Operation Manager – Softway, Tivit, Fidelity (FIS) and Flex,- working in sales, collection, customer service, quality assurance, process review, training, credit risk and back-office (second level of customer services).> I am recognized for establishing fluid communication and being accessible to everyone, ability to simplify the search for solutions, agility and empathy.> I have experience with M&As and I am used to working in agile environments – OKRs, MVPs, smart goals, Kanban. I was Catho's spokesperson on issues related to women in the labor market (trained by the Media Training FSB program) and a speakers guest of the webinar “The Future of HR: trends in technology and management”, organized by Cliente SA Gente in 2021 - https://youtu.be/zv-uGb7wyGk> To talk to me, my whatsapp is +5511 985883555
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Head De Rh, Comunicação E MarketingBellinati PerezSão Paulo, Sp, Br -
Mentoring And ConsultingKatia Garcia Mentoria E Desenvolvimento Nov 2022 - PresentSão Paulo
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ConsultantPhi Diagnóstico Empresarial Nov 2022 - PresentSão Paulo, Brasil -
Head Of Human DevelopmentPorte Engenharia E Urbanismo Jun 2023 - Dec 2023São Paulo, Brasil -
Head Of PeopleConnvert May 2019 - Jul 2022São Paulo, Brasil
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Head Of Operations And Collection BrasilFuneda Mar 2019 - Apr 2019 -
B2B Relationship ManagerCatho Apr 2018 - Oct 2018São Paulo Area, Brazil -
Customer Relationship ManagerCatho Dec 2014 - Apr 2018Barueri - Tamboré -
Retention ManagerSky Brasil Mar 2014 - Jun 2014São Paulo E Região, Brasil -
Manager Of OperationsDiferent Contact Center Companies: Flex, Fis, Tivit, Softway Jun 2004 - Mar 2014São Paulo, Brazil
Katia Garcia Skills
Frequently Asked Questions about Katia Garcia
What company does Katia Garcia work for?
Katia Garcia works for Bellinati Perez
What is Katia Garcia's role at the current company?
Katia Garcia's current role is Head de RH, Comunicação e Marketing.
What is Katia Garcia's email address?
Katia Garcia's email address is ka****@****.com.br
What is Katia Garcia's direct phone number?
Katia Garcia's direct phone number is (+98)-588*****
What schools did Katia Garcia attend?
Katia Garcia attended Fgv.
What skills is Katia Garcia known for?
Katia Garcia has skills like Itil, Team Leadership, Microsoft Excel, Negotiation, Long Term Customer Relationships, Strategic Planning, Call Center, Relationship Management, People Oriented, People Development, Trusting Relationships, Business Strategy.
Not the Katia Garcia you were looking for?
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Katia Garcia
Graduação Em Direito -Pós Graduação Processo Do Trabalho - Pós Graduação Perita Judicial Avaliadora De Imóveis- CrecispAmericana, Sp -
Katia Garcia
Sustainability | Esg | Energy Transition | R&D | Innovation | Team LeadershipRio De Janeiro, Rj -
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