Katia Potapov has built her career overseeing organizational activities of businesses, government agencies, non-profit groups, and other organizations. Katia thrives on working with leadership in a variety of departments — from finance and IT to human resources, legal and marketing. At both large and small organizations, Katia has supervised, hired, and trained employees, managed quality assurance programs, strategized process improvements, and more. Being ultimately responsible for maintaining and increasing the efficiency of a business, agency, or organization, Katia advises on business strategy and development and is the primary contact for current and potential investors. Her efforts are key in optimizing the onboarding process, which have resulted in a 90% satisfaction rate. Katia has cultivated partnerships with customers and new investors that have resulted in multi-million dollar institutional investments.