Katie (Newingham) Apple Email & Phone Number

San Francisco, California, United States

-Directly manage 11 Technical Support Specialists responsible for supporting customers to unblock issues with Pinterest’s business suite. -Coach and mentor team to identify product limitations, feature enhancements and partner with ENG and PM to improve user experience.-Ability to mentor, develop and coach individuals towards career aspirations. -Responsible for executing, measuring and sharing team performance delivery results to leadership.-Successfully built strong… Show more -Directly manage 11 Technical Support Specialists responsible for supporting customers to unblock issues with Pinterest’s business suite. -Coach and mentor team to identify product limitations, feature enhancements and partner with ENG and PM to improve user experience.-Ability to mentor, develop and coach individuals towards career aspirations. -Responsible for executing, measuring and sharing team performance delivery results to leadership.-Successfully built strong cross-functional relationships to facilitate successful execution of product launches, regress bugs and support product strategy. -Lead strategic and technical team initiatives Show less

Oakland, California

-Leads major initiatives supporting overall third-party ad verification measurement strategy with a focus on ad fraud and viewability. -Lead highly strategic and technical initiatives that lead to significant impact on Pandora’s advertising business.-Manage vendor relationship and partners and provides analysis on ad measurement providers’ features and functionality to determine how Pandora should optimally be working with each.-Develop relationships across the advertising ecosystem… Show more -Leads major initiatives supporting overall third-party ad verification measurement strategy with a focus on ad fraud and viewability. -Lead highly strategic and technical initiatives that lead to significant impact on Pandora’s advertising business.-Manage vendor relationship and partners and provides analysis on ad measurement providers’ features and functionality to determine how Pandora should optimally be working with each.-Develop relationships across the advertising ecosystem to inform Pandora’s measurement strategy and evangelize Pandora’s perspectives. -Focused on ensuring that Pandora follows best practices in fraudulent traffic mitigation and complies with industry standards. -Work and communicate effectively with Sales, Operations, Engineering, Product Management, Finance and Legal to build consensus. Partner with internal sales marketing, training & enablement and communication teams to develop product marketing and training materials as needed Show less

New York, Ny

-Directly manages 5 Client Services Managers and 50 individual contributors. -Ability to set clear vision for the organization, help establish goals and empower team.-Recognize and reward people for their achievements, motivate through aligning projects to team members career goals, ability to identify and address morale issues. -Ability to delegate responsibility and to work with others to develop their capabilities to be successful in current role and achieve future career… Show more -Directly manages 5 Client Services Managers and 50 individual contributors. -Ability to set clear vision for the organization, help establish goals and empower team.-Recognize and reward people for their achievements, motivate through aligning projects to team members career goals, ability to identify and address morale issues. -Ability to delegate responsibility and to work with others to develop their capabilities to be successful in current role and achieve future career aspirations. -Strong ability to communicate written and verbally upwards to executive leaders and translate down to direct reports. -Led organization through company restructure and Client Services role conversion in 2018. Show less

-Directly manage 3 Client Services Managers and 21 individual contributors. -Takes a lead role in sharing timely and relevant information across the organization. -Builds collaborative relationship with sales RVP and directors-Provides relevant workflow information to Senior Vice President of Client Services for strategic decision making. -Identify communication issues cross-functionally, escalates quickly and thoughtfully; provide suggestions to address -Experience in… Show more -Directly manage 3 Client Services Managers and 21 individual contributors. -Takes a lead role in sharing timely and relevant information across the organization. -Builds collaborative relationship with sales RVP and directors-Provides relevant workflow information to Senior Vice President of Client Services for strategic decision making. -Identify communication issues cross-functionally, escalates quickly and thoughtfully; provide suggestions to address -Experience in change management; led organization through an overhaul of Client Services roles in 2016. -Expert in viewability, audience verification, brand safety and fraud. -Created Measurement Virtual Team made up for Client Services members from East, Central and West to develop measurement expertise within Client Services. -Spearheads relationship and partnership with Theorem, used for outsourcing of reporting, screenshots and trafficking. Focuses on finding ways to grow partnership by expanding the types of tasks Client Services can offload to Theorem. Show less

New York, Ny

-Manage four Campaign Managers two Coordinators, and support Strategic Seller on post-sale executions. -Hire, coach and train direct reports and larger Campaign Management team to ensure accurate, timely campaign launch and full delivery of contracted placements.-Main point of contact for all sales operations post-sale support for designated sales team.-Collaborate with sales team for active relationship development with Campaign Management. -Lead client-facing calls and help… Show more -Manage four Campaign Managers two Coordinators, and support Strategic Seller on post-sale executions. -Hire, coach and train direct reports and larger Campaign Management team to ensure accurate, timely campaign launch and full delivery of contracted placements.-Main point of contact for all sales operations post-sale support for designated sales team.-Collaborate with sales team for active relationship development with Campaign Management. -Lead client-facing calls and help team members manage timelines and campaign executions.-Create creative and technical production timelines and manage asset delivery to ensure timely campaign launch.-Instruct team members on best practices around internal and external communication. -Troubleshoot and assist team members in identifying root causes of campaign-related issues. -Guide team to work proactively with Sales to mitigate under-delivery situations and assist in campaign optimization to improve performance.-Expert-level knowledge on internal systems and processes. Show less

New York, New York

-Manage all elements of a client's ad campaign to ensure fulfillment of the IO.-Monitor campaign performance via 3rd party as well as internal ad serving systems to ensure campaigns are running smoothly and recommend optimizations.-Work collaboratively with sales team to ensure client satisfaction.-Work directly with clients to explain all elements of the campaign and gather necessary assets prior to campaign launch. -Work with internal teams-design, audio, trafficking, pricing… Show more -Manage all elements of a client's ad campaign to ensure fulfillment of the IO.-Monitor campaign performance via 3rd party as well as internal ad serving systems to ensure campaigns are running smoothly and recommend optimizations.-Work collaboratively with sales team to ensure client satisfaction.-Work directly with clients to explain all elements of the campaign and gather necessary assets prior to campaign launch. -Work with internal teams-design, audio, trafficking, pricing & yield-to execute the campaigns-Create & manage timelines and executions both internally and externally Show less

New York, Ny

-Responsible for agency and client relationship management, ensuring proactive client services and customer satisfaction and delivery of successful digital media campaigns across multiple platforms: in-text, display, mobile and social-Oversee quality of campaign set-up once IO is received. Responsible for campaign to launch process including kick off call, strategy recommendation, asset collection, design specs, copy writing and 3rd party external logins. -After the campaign is live… Show more -Responsible for agency and client relationship management, ensuring proactive client services and customer satisfaction and delivery of successful digital media campaigns across multiple platforms: in-text, display, mobile and social-Oversee quality of campaign set-up once IO is received. Responsible for campaign to launch process including kick off call, strategy recommendation, asset collection, design specs, copy writing and 3rd party external logins. -After the campaign is live, oversee campaign performance with Ad Operations to ensure delivery and that the performance is meeting the client’s objectives and success metrics. Keep the agency and the client updated with weekly check-ins to discuss optimization recommendations, provide campaign insights and summaries, reporting and lead conversations about incremental, cross sell and renewal opportunities. -“Go to” person to answer client questions and concerns. Provide “best practices” campaign strategies for Account Executives (AE). Show less

-Produce presentations and proposals to premium brands and advertisers. -Create and maintain sales support materials, including screenshots, collateral,etc.-Provide support to brands during media planning and while executing Kontera programs-Help with execution, completion and fulfillment of RFPs-Stay current with developments in online advertising, advertising technology and online media.-Collaborate and/or lead other projects including events, sales competitions, etc.

-Sales assistant supporting the Bauer Entertainment Group specifically working on In Touch Weekly and Life & Style Weekly magazines. -Assistant to five people in NYC ad/sales office. Coordinator between NJ editorial office and three outer offices. Ability to make administrative and/or procedure decisions for the office.-Assistant duties: presentation and meeting preparation for both sales and marketing teams. Handle weekly mailings to clients for both magazines. Experience filling out… Show more -Sales assistant supporting the Bauer Entertainment Group specifically working on In Touch Weekly and Life & Style Weekly magazines. -Assistant to five people in NYC ad/sales office. Coordinator between NJ editorial office and three outer offices. Ability to make administrative and/or procedure decisions for the office.-Assistant duties: presentation and meeting preparation for both sales and marketing teams. Handle weekly mailings to clients for both magazines. Experience filling out and submitting RFPs as well as booking IOs for account directors. Manage Entertainment Group’s complimentary subscription mailing list. Manage president and publisher’s calendar, booking meetings, taking messages and making all travel arrangements. Liaison between clients and account directors. Show less

-Researching media outlets, exploring new media, copyediting, generating copy. -Responsible for updating online calendars with NJSO events, examining past press coverage, creating a file system and improving internal access to information and photos.

-Assisted in the research and compilation of materials for Gmelch’s book on wine tourism in Napa by making field observations at various wineries, and editing drafts and materials for research