Katie Arnold Email and Phone Number

•Acted as a business partner to support leaders in all areas of human resources •Assisted in developing strategic timelines and communication for enterprise initiatives such as benefits open enrollment, employee engagement, benefits fair, and talent management system•Coordinated and facilitated new hire orientation to ensure appropriate onboarding of all new employees•Coordinated campus employee events and community efforts working closely with the Employee Advisory Group•Audited and prepared HR files for electronic file migration to facilitate oneHR transition•Managed the holiday gift initiative to include selection of vendor/gift, communication and distribution while keeping expenditures within the 100k budget•Created and ran reports to review turnover metrics and engagement scores, assisting leaders in retention plans and action planning•Reviewed and approved Lawson requisition and termination transactions•Reviewed employee leaves of absence communications and notified leaders of status and restrictions

•Trained facility HR on license and certification process via conference calls, created training materials, and provided expertise as team lead to HR Specialists •Provided prompt, courteous, and accurate customer support pertaining to on-boarding data, employment verifications, leave of absences, PTO/EIB adjustments and other HR transactions•Served as a key contact for HR personnel in five hospitals

•Streamlined and organized HR processes including: reviewed and updated job descriptions and contracts; verified certifications and licensures by auditing HR files•Integrated templates and new job codes in preparation for new HR information system•Managed Taleo by updating pending requisitions and educated managers on the system

•Completed monthly HIPAA tours for each hospital department and reported privacy concerns •Maintained Accounting of Disclosures log (AOD log) for privacy breaches•Investigated, reported, and entered privacy complaints into Compliance 360

•Proficient in the onboarding process of new hires, contract personnel, and Clinical Assistants including: Personnel Action Forms (PAFs), background checks, sanction/OIG checks, drug screens, competencies, orientation, & new hire paperwork•Responsible for verifying current licensure/certifications monthly •Worked with the Recruitment Professional in Taleo by creating, posting, and closing out requisitions•Demonstrated creativity by planning and organizing community events such as Relay for Life, Heart Walk, and Hospital employee appreciation festivities•Competent in Joint Commission standards, Compensation and Benefits, Employee Relations, Workers Compensation, FMLA, Community Cares initiatives and CHS policies and procedures•Assisted with Employee Satisfaction Survey process through Healthstream Survey including encouraging participation, pulling status reports, and performing follow up department meetings

•Reviewed claims submitted for second level Medicare appeals ensuring compliance with CMS regulations •Researched, triaged and summarized appealed cases into documents included in final decision letters sent to providers and appellants•Oriented new Research Associates with one on one training and streamlined the training process

• Scheduled interviews with potential candidates and assisted with the facilitation of new employee training• Prepared, processed, and distributed confidential, personnel-related documents using HRIS and online applicant tracking system• Managed the TVA travel reimbursement process• Assisted with the intern program by extending job offers, creating contracts, filling out I-9 forms, and facilitating intern orientations with 40 plus students