HRBP for BMD and Digital teams

providing support to the book buying team Compiled bibliographic details and added them to Borders buying systemReviewed and ordered range titles for Christmas buildPrepared excel reports on bestselling titlesReviewed market share reports to identify missed opportunities

ASM in top performing All Saints location, with a large team and £5 million turnover Exceeded company targets of over £5 million per annum by 8%, +73.4% YOY for 2009 to dateOwned all aspects of HR including recruitment, payroll and disciplinary procedure Managed store reports and audit reports using ExcelImplemented team training in all aspects of the business especially customer serviceMotivated team whilst managing payroll costs to 7% ytdBuilt constructive relationships with Selfridges management and Head Office

for fast-paced high street fashion shoe chainMet and exceeded company targets in KPIs including conversion, stock-loss and financial targetsDrove conversion from 7% to 12% through staff training in customer service standards and skillsImproved ATV through add-on sales trainingDelivered high standards of in-store visual merchandisingImplemented streamlined, consistent H&S procedures

Worked with international brand representatives to ensure high visual merchandising standardsLiased closely with buyers and merchandisers. Prepared detailed reports documenting best sellers, stock issues and customer feedback Organized corporate outreach marketing to local businesses

Planned and organised dance workshops, events and performancesMade successful funding applicationsSet and worked within budgets Set, achieved and evaluated artistic and educational targets

Worked part-time whilst studying Promoted to concession manager six months after taking a full time positionIncreased weekly turnover by 200%

whilst studying starting in the café and moving to working Front of Store