Katie Cate Email and Phone Number

• Manages a customer-focused branch for a large plumbing manufacturer.• Maintains supply chain continuity to prevent stock-outs and plant shut-downs.• Sources, orders, and manages OEM and MRO inventory, both domestically and internationally.• Leads quarterly business reviews with customer’s upper management to provide cost savings solutions, address the customer’s needs, and position Fastenal as an essential supply chain partner in the customer’s strategic planning process.• Developed a detailed SOP for management of the onsite branch.• Utilizes technology to provide innovative inventory management solutions on the plant floor.• Secured $640,000 in sales in 2020, an increase of 14% over 2019.• Handles day-to-day needs of the customer.

-Provided exemplary customer service to all individuals and companies served by Fastenal.-Placed and fulfilled customer orders.-Managed both customer and branch inventory.-Completed deliveries, filled binstocks, and restocked customer vending machines.

• Managed all signature fundraising events and activities including, but not limited to, the annual Telethon, Fishing For a Cause, and the Superhero Walk & 5K Race.• Responsible for management and execution of other donor cultivation/fundraising events, as well as overseeing third party events and assigned agency-wide events.• Developed, designed, and coordinated mailing of promotional materials and invitations.• Negotiated with vendors for a variety of goods and services related to special events planning.• Developed and controlled program and event budgets.• Recruited and managed volunteer committees for events, special projects, and third party events.• Determined staffing needs for special events and manages volunteers.• Utilized Raiser’s Edge for event and volunteer management.• Worked closely with the Marketing Department to manage the promotion of events.

• Assisted with all aspects of revenue control procedures and cash management.• Trained and supervised Visitor Services staff members.• Planned daily work assignments and break schedules.• Provided member services to individuals and organizations.• Ensured the delivery of superior guest service to all Zoo visitors.

• Managed 200 active volunteers and interns in a large non-profit organization.• Directly supervised AmeriCorps members and seasonal staff member.• Collaborated across departments to strategically plan large events.• Recruited, scheduled, and managed large corporate groups of volunteers at annual fundraising events, including volunteers from sponsoring organizations and companies.• Processed requests for internships and community service and matched candidates with appropriate opportunities.• Recruited, interviewed, on boarded, trained, and evaluated interns and volunteers of all ages.• Coordinated with students’ academic advisors to develop meaningful and learning-oriented internships.• Facilitated information sessions, trainings, and continuing education opportunities for large groups.• Maintained daily email, phone, and social media communication with interns, staff, and volunteers.• Tracked intern and volunteer hours using Volgistics volunteer management software.• Set and managed the annual budget for volunteer resources.

• Recruited, trained, and managed 75 teenage volunteers at Roger Williams Park Zoo.• Developed curriculum for on-grounds interpretation.• Taught environmental education programs in core community schools.• Attended and participated in AmeriCorps trainings, workshops, and events.• Edited and contributed articles to The Screech Owl, Roger Williams Park Zoo’s quarterly newsletter for staff and volunteers, using Microsoft Publisher.

• Taught courses in Western Civilization, U.S. Government, World Religions, Medical Ethics, and Church History to students in the 10th and 11th grades.• Developed and implemented curriculum for all courses taught.• Tutored/mentored high school students in academic and athletic settings.• Worked directly with a diverse group of students and parents.