Developed and executed communications that delivered effective and engaging communications to internal and external audiences. Collaborated with the executive team and business owners for communications campaigns in support of key business initiatives. Developed and delivered podcasts, webinars, video messaging, broadcast e-mail, and organizational announcements.✓ Developed strategic communications plan for new CEO during a critical phase of the company’s transition.✓ Promoted for outstanding performance and given leadership of all internal communications for a network of 1,150 franchised locations and corporate employees.✓ Developed and managed crisis communications during network shutdown of all locations due to Covid.

Managed all aspects of selected marketing programs, from strategy development through delivery to franchised locations. Worked cross-functionally with business partners to integrate marketing strategy and messaging into materials for promotions and new services.✓ Performed extensive research and analysis of competitors in company category which informed overall marketing strategy, media plan, and execution.✓ Implemented strategic, revenue-generating partnership between 24 Hour Fitness and Massage Envy resulting in additional memberships and revenue.

Designed and delivered training programs that resulted in increased business performance. Conducted analysis of existing training programs and updated with more relevant content. Worked with cross-functional business partners to develop and design strategic training.✓ Developed high-impact training for projects and promotional activities including member retention, sales, and leadership development.✓ Developed training plans that resulted in significant KPI improvement for bottom-performing regions.

Instructed adult learners which included individual needs assessments and development plans to improve English language skills in preparation for the citizenship test.✓ Facilitated learning that was conducive and appropriate to the maturity and interest of the individual students.✓ Assisted the program coordinator in attaining the established program goals.

Provided performance-based coaching to support educators in the instructional process. Developed and delivered professional development to district educators and personnel. Modeled lessons and teaching strategies to maximize student learning.✓ One of only three in the entire school district was selected to coach and mentor teachers new to district programs. Coaching and mentorship practices improved the efficiency and effectiveness of 32 teachers, grades K-12.

Served as an elementary school teacher in the Pendergast andParadise Valley School Districts. Instructed grades 3-5 with the intentof students achieving proficiency on standardized performanceexams. Integrated technology into classroom instruction toengage students in the learning process and support individuallearning.✓ Selected as the Pride of Pendergast Teacher of the Year in 2012.✓ Selected to lead, develop, and execute the Community Education Summer Enrichment program.✓ Earned a master’s degree in administration and Leadership while working full-time as a teacher and going to school at night.