Built the IS Project Management Office by creating processes, templates, and intake procedureManaged Cerner upgrade, Time Change, Interface, Electronic Signature, and ICD-10 Conversion projects

• Manage the Los Angeles County Department of Health Services implementation of 48 solutions in Los Angeles, CA• Manage the Sheridan Memorial Hospital implementation of 17 solutions on time in Sheridan, WY• Assessment of current Electronic Medical Record process and issues at the NCH Heart Institute in Naples, FL• Project Management Go-Live support at Baptist Health in Montgomery, AL• Statement of Work review for Los Angeles County Department of Health Services in Los Angeles, CA

Performance Analytics and Horizon Business Insight Implementation Project Manager• Manage the England South Central Primary Care Trust Horizon Business Insight project on time and 28% under budget• Organize resources and manage hours during implementations• Lead internal and client project meetings• Manage client expectations during implementations• Present project updates to internal and external executive members including Chief Executive Officers• Prepare project materials including Project Charter, Project Plan, Agendas, Minutes, and Change RequestsOperating Room Benchmarking Collaborative and Emergency Department Reporting System Business Advisor• Assist in creation of Emergency Department Reporting System• Perform operating room benchmark analysis• Create reporting manual for users• Assist hospitals to optimize the Operating Room Benchmarking Collaborative and Emergency Department Reporting System to best meet their needs• Educate hospital directors and administrators how to utilize the Operating Room Benchmarking Collaborative and Emergency Department Reporting SystemSupply Chain Consultant • Perform custom surgical pack analysis• Perform weighted average mark up analysis• Perform surgical implant utilization benchmark analysis• Educate materials management staff and operating room staff on resource maps (preference card) development and maintenanceSurgery Capacity Consultant• Identify opportunities to increase surgery capacity and improve surgery scheduling accuracy• Perform and facilitate block utilization and justification and lead time analysis Pathways Healthcare Scheduling and Horizon Surgical Manager Optimization Consultant• Lead hospitals to optimize the Pathways Healthcare Scheduling and Horizon Surgical Manager software to best meet their needs• Facilitate the standardizing of naming conventions for operating room supplies, procedure list and staff• Facilitate creation of operating room policies and procedures

Clinical Database Coordinator (July 2003 – October 2005)• Write reports in Crystal Reports and Microsoft Access• Perform audits for process improvement• Prepare presentations for team leaders• Data retrieval and analysis for Surgical Services performanceCommunity Service• Pledge subcommittee chair for the 2005 United Way campaign• Team captain for Surgical Services for the 2004 United Way campaignInsurance Benefit Coordinator (October 2002 – July 2003)• Verify insurance for patients at the Healthplex• Obtained pre-authorization• Negotiated worker’s comp coverage

• Staff external employees on a per diem basis in healthcare facilities and home care clients• Payroll and benefits for external employees• Manage issues between external employees and facilities and home care clients• Manage human resources for external employees, hiring and termination• Work in a team environment including on call coverage

Project Manager• Coordinated personnel activities, hardware and software resources • Designated point of contact for customers • Service and Support• Emergency troubleshooting for external customers• Enterprise Systems Support• Installed department specific software on laptops and desktops • Build Center• Built and configured hardware for Compaq 1850 and DL380 servers• Installed software for the servers