Katie Dickens Email and Phone Number
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I am passionate about improving the experience of people around me. I thrive in collaboration, growth and development environments. With a 20+ year proven track record, I continue to love what I do! I lead areas to improve patient and customer experiences with enterprise solutions including business, corporate, revenue cycle and clinical focus, with Epic serving as the EMR. Strong advocate of supporting community and do that through active engagement with key clinical community partners and educational partners as well. I also believe it's important to grow talent and provide opportunities for individuals to thrive. I lead efforts to source talent by embedding student programs into our workforce – rewarding students for learning and providing long-term career opportunities. We all had to start somewhere in the beginning, and I want to provide students a fantastic start in my teams.
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Chief Digital Information OfficerUniversity Of KentuckyKalamazoo, Mi, Us
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Chief Digital Information OfficerUniversity Of Kentucky May 2024 - PresentLexington, Ky, Us
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Vice President Technology ApplicationsBronson Healthcare May 2022 - May 2024Kalamazoo, Mi, UsEnterprise management of technology application portfolio for clinical, specialty and diagnostics, revenue cycle and corporate functions. Responsible for solution delivery of consumer health products, community health programs and ITFM/ITSM. -
Director, Information TechnologyBronson Healthcare Mar 2015 - May 2022Kalamazoo, Mi, UsManage corporate and clinical IT functions including inpatient, outpatient, revenue cycle, HR, Finance, Supply Chain, Customer Service and Project Management.
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Senior Consultant - Information ServicesFti Consulting Aug 2013 - Aug 2014Washington, Dc, UsProvide advisory services and expertise in all aspects of the Revenue Cycle including Hospital and Physician office settings. Assist in the design, implementation and optimization of Revenue Cycle operations as well as Epic applications to support leading practice workflows. -
Manager, It Revenue Cycle ImplementationBronson Healthcare Aug 2012 - Jul 2014Kalamazoo, Mi, UsManage the implementation of Epic Revenue Cycle products for Bronson Healthcare System and affiliates. This includes ADT, Prelude, Cadence, Referrals, RTE, Identity, HIM, Resolute PB, Reloute HB, SBO, and Home Health BillingAdditionally responsible for Clinical Specialty Application implementations for Epic; including ASAP, OpTime, Anesthesia, and Radiant.Coordinate Epic go-live training ranging from small scale to large scale. Training course catalog creation and distribution, manage Credentialed Trainers through selection process, training and on-going support.
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Lead Adt/Prelude Epic AnalystBronson Healthcare Group Oct 2010 - Sep 2012Certified in Epic's ADT & Prelude applications.Responsible for the implementation of Epic's ADT Prelude healthcare system for ambulatory and inpatient setting.Work with end users to design system to ensure full integration across patient experience.
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Process Management ConsultantBronson Healthcare Group Jan 2010 - Oct 2010I work with departments across the healthcare system to design and implement process improvement events using Lean methodologies and PDCA. Facilitate group meetings lasting from 4 hours to 2 business days. Quantify cost savings/avoidance through improvement efforts.Implementation of labor management system to track department productivity as well as monitor labor standards compared to national database. Work with managers, directors and executives to set labor standards and monitor the performance to those standards. Identified over $25M in potential labor expense savings.
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Patient Access ManagerBronson Methodist Hospital Jan 2000 - Jan 2010Kalamazoo, Mi, UsI manage Patient Access Specialists in the Emergency Department, Admitting, Verification, Occupational & Employee Health, and Rehab. My department is responsible for registration of scheduled and un-scheduled patients, accurate demographic entry, insurance verification and cash collections to ensure an efficient start of the revunue cycle.
Katie Dickens Skills
Katie Dickens Education Details
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Central Michigan UniversityGeneral -
Central Michigan UniversityOrganization Administration
Frequently Asked Questions about Katie Dickens
What company does Katie Dickens work for?
Katie Dickens works for University Of Kentucky
What is Katie Dickens's role at the current company?
Katie Dickens's current role is Chief Digital Information Officer.
What is Katie Dickens's email address?
Katie Dickens's email address is ka****@****.rr.com
What is Katie Dickens's direct phone number?
Katie Dickens's direct phone number is +126934*****
What schools did Katie Dickens attend?
Katie Dickens attended Central Michigan University, Central Michigan University.
What are some of Katie Dickens's interests?
Katie Dickens has interest in Professional Networking, Healthcare, Personal Development, Strategic Planning, Revenue Cycle.
What skills is Katie Dickens known for?
Katie Dickens has skills like Epic Systems, Healthcare, Hospitals, Revenue Cycle, Healthcare Information Technology, Ambulatory, Healthcare Management, Hipaa, Ehr, Process Improvement, Emr, Leadership.
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