Katie Sharp Email and Phone Number
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Katie Sharp personal email
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Katie Sharp is a Program Manager, Google Cloud Consulting at Google at Google. She possess expertise in sql, software development, java, c++, javascript and 14 more skills. Colleagues describe her as "Kate is exceptionally capable in a customer-facing technical role by combining technical depth with outstanding customer communication skills. She is one of those rare individuals that can translate between the business requirements of a customer to the technical implementation details and back. In the early days of Cireson, Katie had to wear many hats as we grew quickly. She always adapted quickly, learned new things with ease, and consistently had a positive attitude that lifted others around her. Any team will benefit from her addition because she is a team player, customer-obsessed, and driven for results. Katie is one of the first people I would try to hire into a customer-facing technical team in the future." and "Katie is awesome is able to tackle just about anything that is thrown at her. She excels technically, but I've also never met a customer that she couldn't establish a relationship with. All traits that are hard to find in a single individual."
- Website:
- google.com
- Employees:
- 1
- Company phone:
- 916.253.7820
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Program Manager, Google Cloud ConsultingGoogle Apr 2023 - PresentMountain View, Ca, Us
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Program Manager, Google CloudGoogle Apr 2022 - Apr 2023Mountain View, Ca, Us
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Technical Account Manager, Google Cloud Professional ServicesGoogle May 2019 - Apr 2022Mountain View, Ca, Us
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Technical Account ManagerCireson Jul 2016 - Apr 2018San Diego, California, UsI worked as a Technical Account Manager on the Customer Success team at Cireson. I worked with the existing global customer base and partner channel to drive product adoption and ensure customer success. From on-boarding through renewals, I was a customer advocate and adviser for customers throughout their journey. I've assisted in developing training packages and strive to enable customers to truly optimize their investments. In addition, I worked closely with the support team and product managers when escalating issues and relayed customer feedback. -
Sr Customer Success AnalystCireson - Your System Center Experts Jul 2013 - Jul 2016Cireson develops service and asset management solutions globally to customers in the Microsoft Cloud and System Center space as well as delivers consulting services. As a customer success analyst, I was responsible for providing application support to our customers globally. I tracked incidents, bugs, and feature requests while working with the escalation and developers to ensure we were meeting customer needs and providing quality service. Cireson provided me with the opportunity to relocate to London to hire and train a support team as we opened our EMEA office. It was an incredible experience living abroad for 1.5 years, developing a team and working as a solutions architect where I delivered presentations and demos to customers, prospects and partners.
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Help Desk Support Tier 3Cubic Corporation Mar 2011 - Jul 2013Cubic Corporation designs, integrates and operates systems, products and services that increase situational awareness for our customers in the transportation and defense industries. Transitioning from an being an intern in IT to Help Desk Support Tier 1, Help Desk Support Tier 2 and finally Help Desk Support Tier 3, my focus over the years was to provide the best possible customer experience and assistance to ensure our customers were successful. I troubleshooted hardware and software related issues and managed the new hire process to ensure proper accounts, access, hardware and software were provided in a timely manner. I was also the Microsoft System Center Service Manager administrator developing standardized processes and workflows.
Katie Sharp Skills
Katie Sharp Education Details
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San Diego State UniversityGeneral -
Uc San Diego Extended StudiesWeb Publishing
Frequently Asked Questions about Katie Sharp
What company does Katie Sharp work for?
Katie Sharp works for Google
What is Katie Sharp's role at the current company?
Katie Sharp's current role is Program Manager, Google Cloud Consulting at Google.
What is Katie Sharp's email address?
Katie Sharp's email address is ka****@****son.com
What is Katie Sharp's direct phone number?
Katie Sharp's direct phone number is (913)-888*****
What schools did Katie Sharp attend?
Katie Sharp attended San Diego State University, Uc San Diego Extended Studies.
What skills is Katie Sharp known for?
Katie Sharp has skills like Sql, Software Development, Java, C++, Javascript, Cloud Computing, Microsoft Technologies, Itil, Active Directory, Windows Server, Enterprise Software, Microsoft Exchange.
Who are Katie Sharp's colleagues?
Katie Sharp's colleagues are Viviane Oliveira, Do Nguyen, Dawn Hagen, Nitish Kulkarni, Mohamad .z, Jamali Cihuy, I Gede Ergi Ama.
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