• Working with the sales team and the operations team to achieve targets.• Drawing up quotes for customers and third parties, ensuring accurate competitive quotes are sent.• Developing relationships with developers, generators, brokers and other third parties.• Demonstrating communication skills and previous experience of liaising with external stakeholders and 3rd party companies

 Listening to customers concerns, offering advice and solutions to ensure mutual resolutions are met. Investigating customer concerns and providing feedback on those investigations. Adhering to strict Data Protection guidelines. Updating and maintaining confidential files. Meeting targets and reporting to line manager on progression of cases. Working Director of Service, Social Media, and MP complaints along with any internal escalations.  Providing… Show more  Listening to customers concerns, offering advice and solutions to ensure mutual resolutions are met. Investigating customer concerns and providing feedback on those investigations. Adhering to strict Data Protection guidelines. Updating and maintaining confidential files. Meeting targets and reporting to line manager on progression of cases. Working Director of Service, Social Media, and MP complaints along with any internal escalations.  Providing excellent customer service to ensure that every customer is treated fairly and consistently. Show less

 Building and developing relationships with local charities and social enterprises. Writing and delivering training material to clients for their personal development. Managing a caseload of clients from different backgrounds. Offering career advice and guidance. Adhering to DWP contractual guidelines by way of administration. Financial management. Organisational and multi-tasking skills. Challenging and influencing behaviour to readjust mindset… Show more  Building and developing relationships with local charities and social enterprises. Writing and delivering training material to clients for their personal development. Managing a caseload of clients from different backgrounds. Offering career advice and guidance. Adhering to DWP contractual guidelines by way of administration. Financial management. Organisational and multi-tasking skills. Challenging and influencing behaviour to readjust mindset.  Preparing clients for a working environment. Show less

 Networking and relationship management with customers, wholesalers, and peers. Writing proposals and sales pitches. Communicating with all relevant parties to ensure all work is completed to deadlines. Planning, structure, and organisation of working day including forecasting journey plans.  Managing allocated budget for monthly stock and point of sale. Managing over a thousand accounts in key geographical areas.

 Promoted from Senior Sales Support Assistant. Project management where corporate contracts were gained. Maximisation of machine performance for both Leisure Link and our customers. Relationship management at corporate level to optimise opportunities and performance. Effective journey planning to ensure customers with most opportunities are met. Regularly reviewing account database to identify both areas of concern and opportunity.