Katie Mcdonald, Pmp Email & Phone Number

Greater Harrisburg Area

Lead projects and change initiatives for the People and Communications Organization at Piedmont. This includes our Human Resources, Talent Acquisition, Benefits, Corporate Communications and Human Resources Information System teams.

Middletown, Pennsylvania

Initially, this role was dedicated to internal communications with a focus on employee experience and belonging. However, a massive HRIS implementation right at the onset of the COVID-19 pandemic required a pivot of purpose to Workday readiness and change management including the development of communications, job aids, info and training sessions and other resources.

Middletown, Pa

Source and Secure items (both regulated and non regulated) required by Piedmont Airlines Airport Customer Service and Ground Handling LocationsPurchase, track, and inventory deicing fluid for all Piedmont Ground Handling deicing stationsProvide start up procurement and on-site support for all new and transitioning stations Coach local general managers on purchasing processes and systemsManage relationships and negotiations with suppliers

Contract and manage hotels in all cities in which Piedmont Airlines and PSA Airlines have crews rest over night.Negotiate rates and amenities for crew contracts.Book and confirm all scheduled rooms and transportation needed for each airline on a month to month basis.Resolve and track hotel complaints.Assist other departments with hotel needs.Travel to prospective and current hotels to perform site inspections and ensure that hotel is maintaing standards outlined in Flight Crew Union Contracts.Oversee and authorize payment to hotels used on a month per month basis.

Middletown, Pa

Provided admin support to the Vice President - Administration for Piedmont Airlines.Implemented survey system for internal employees utilizing the SSO Benefits Department.Compiled weekly activity reports from all directors reporting to the Vice President - Administration.Reconciled and coded Piedmont and PSA "P-Cards" on a monthly basis.Planned and coordinated building functions.Provide assistance with corporate travel arrangements.

Wayne, Pa

Assist the Sales Manager in all marketing/new business efforts. Maintain relationship with current clients. Provide support/sales efforts to all Cluster-Market Sales Managers covering 16 select-service hotels in the region.Coordinate/carry out all meetings/events booked by on-site sales person as well as Event Booking Center.

Conshohocken, Pa

Track guest needs/requests and ensure those needs are met for future arrivals.Supervise the "PBX" area of the hotel, overseeing all guest requests, room service orders, and outside calls.Track recurring problems/issues, and present them to respective department heads to brain storm resolutions for common guest issues. Assist in handling front desk operations. Schedule and ensure staffing for At Your Service Area.