Katie Hackman Email & Phone Number

Detroit, Michigan, United States

Reviewed all conventional and Schwab appraisals to evaluate risk, safety, and adherence to FNMA and FHLMC guidelines using Fannie Mae Desktop Underwriter. Proficient in MS Office Suite. Researched property in multiple databases to determine property type.Selected achievements:-Developed and led trainings across team and division for over 150 people to increase knowledge on HOA documents leading to a more consistent property type determination, increasing correct determinations, and improving client experience.-Reviewed escalated loans regularly due to requests from all levels of leadership resulting in lowered risk.-Maintained a top-tier efficiency while having zero errors in over a year.-Awarded 4 company recognitions for being top producer in division and beyond amazing in role.

Detroit, Mi

Analyzed client’s credit history and reconciled debt on both conventional and FHA loans to meet guidelines.Select Achievements:Selected to be on 2 pilot programs to find ways to close loans fasterNominated for highest honor in the company (The Rockies) for Best Performance in an Ops Analyst role.

Worked directly with Assistant Coach, handled Twitter for the team, created Men’s Basketball Wall of Fame for 1926-present day, helped plan away game trips, worked with Booster Club, maintained and improve office efficiency

Shields, Mi

Provide customer service, handle customer complaints, stock bar area, handle financial transactions, make bar employee schedules