Katie Hingle Email & Phone Number

Gretna, Louisiana, United States

Lead and support team of dispatchers, remote and in-office, to meet and exceed KPIs, resulting in company-wide topperformer 19+ times● Maintain company contracts for 150+ vendors, ensuring accurate billing● Promote positive customer experience, developing and leveraging exclusive relationships● Schedule and dispatch trucks to ensure timely pickup and delivery of items● Identify cost-saving opportunities for owner operator drivers through reloads and backhauls

Remote

Acted as main point of contact for customers and owner operators for privately-owned ACME terminal● Managed 35+ owner-operators, 2 dispatchers, and 100+ customer accounts● Maintained inspection reports and daily driver logs● Worked cross-functionally with Operations team to resolve issues● Oversaw FMCSA regulations to ensure safety and report incidents

Gretna, Louisiana, United States

Lead and support team of dispatchers, remote and in-office, to meet and exceed KPIs, resulting in company-wide topperformer 19+ times● Maintain company contracts for 150+ vendors, ensuring accurate billing● Promote positive customer experience, developing and leveraging exclusive relationships● Schedule and dispatch trucks to ensure timely pickup and delivery of items● Identify cost-saving opportunities for owner operator drivers through reloads and backhauls

Chalmette, Louisiana, United States

Managed liquor department and oversaw demand planning/forecasting, inventory management, inventory cycling, andproduct placement● Motivated team members and provided recommendations for improved operations● Promoted to Department Manager from customer support associate and cashier