Katie Hoff Email & Phone Number

Part time nanny from November 2010-present. I nanny for 7-month-old twins, a 4-year-old boy, and a 7-year-old boy two days a week. I have learned to multi-task, care for infants, be diplomatic, and be solely responsible for 4 young children at once.

As an intern for MSPA, I was responsible for all of their marketing efforts between June and September in 2011. I was in full control of all of the internet-based marketing as well as in house special events, offers, and incentives. This role required me to be innovative, organized, and very dedicated to keeping all marketing strategies consistent with the goals of the business.

· As an intern for MSPA, I was responsible for all of their marketing eforts between June and September in 2011. I was in full control of all of the internet-based marketing as well as in house special events, ofers, and incentives. This role required me to be innovative, organized, and very dedicated to keeping all marketing strategies consistent with the goals of the business.

I am in charge of scheduling appointments, greeting spa guests as they arrive, checking out guests as they complete their services, and ordering and stocking products sold at the facility.

Responsible for efectively creating seating charts for the evening, giving tours of the restaurant, preparing "to-go" orders, training new host employees, and ensuring that every guest is greeted with sincerity, a positive attitude, and a big smile. · Server Assisting at Zazios from April 2010-December 2010. Responsible for aiding servers during dinner time to ensure that guests were given the best possible service. Went above and beyond guest expectations to create a memorable dining experience and accommodate individual wants and needs. · Server at Zazios starting December 2010-present. Being responsible for taking care of guests who come to dine with an background extensive background with the menu and wines available for purchase. · Idun Spa Salon Front Desk Associate training new employees on how to efciently make spa and salon related appointments. Mastered the Millennium computer software system for organizing appointments and assisting hotel/community clients when searching to relax and be pampered. I created the front desk schedule, ordered products for the salon/spa, completed monthly inventory, initiated floor changes to increase interest in retail products, and became knowledgeable on product lines such as Redken, Pureology, Dermalogica, Moroccan Oil, American Crew, OPI, Nordic Care, and Jane Iredale Make Up.

Bachelor Of Arts, Human Development And Social Relations

Completed courses: Freshman Seminar, General Psychology, Evolution and Genetics, · Adolescent Development, Introduction to Sociology.

Education record