Katie J. work email
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Katie J. personal email
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I am a dynamic, results-driven Strategic Program & Operations Leader with extensive experience leading programs that drive business transformation, operational efficiency, and cross-functional team development for industry-leading Fortune 500 companies.Throughout my career, I have successfully led large-scale initiatives, established and optimized business processes, and implemented change management programs that have accelerated growth, enhanced team performance, and delivered measurable results. I have partnered closely with C-suite executives, providing strategic insights to align business operations with organizational goals and long-term success. Additionally, I have integrated Diversity, Equity, and Inclusion initiatives into business strategies, fostering inclusive, high-performing environments that drive innovation and collaboration.My key accomplishments include increasing efficiency across various business functions, including operations, training, onboarding, and procurement, resulting in significant error reduction, enhanced team capabilities, and time savings. I have also delivered multiple critical, high-impact projects on time and within budget, exceeding executive expectations.If my profile aligns with your needs, feel free to connect with me here on LinkedIn.
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Sr. Business Program Manager, Strategic Missions & Technologies - Growth Innovation & StrategyMicrosoft May 2022 - Aug 2024Redmond, Washington, UsIn my role, I led strategic initiatives to optimize business operations and drive organizational efficiency. I developed comprehensive culture and learning programs, including monthly readiness sessions and Diversity & Inclusion training, resulting in a 25% increase in employee survey scores. I also launched a 95%-rated employee listening program post-reorganization, significantly boosting team morale and engagement.I spearheaded multiple change management programs that streamlined onboarding, training, and financial processes, reducing errors by 30% and improving team ramp-up time. Additionally, I organized a 3-day inclusive team offsite, rated 98% valuable by participants, to strengthen strategic alignment and team collaboration. My work has consistently driven impactful results, enhancing both employee engagement and operational performance. -
Global Communications Lead, Indigenous Employee Resource GroupMicrosoft Jun 2022 - Jun 2024Redmond, Washington, UsAs the Global Communications Lead for Microsoft’s Indigenous Employee Resource Group (ERG), I developed and executed global communication strategies to amplify Indigenous voices and promote cultural awareness. I helped grow the community from 30 to 2,500 members, enhancing inclusivity and alignment across Microsoft.I launched an annual global communications strategy for Indigenous Heritage Month, collaborated with executive leadership, and created impactful promotional content. I also pioneered the Indigenous ERG Communications Playbook, which streamlined communication strategies and set best practices for leadership succession planning.
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Senior Design Program Manager, Digital Transformation, Cloud + Ai Design Studios (Promotion)Microsoft Aug 2021 - May 2022Redmond, Washington, UsI managed global design operations, driving collaboration across UX teams in the US, Ireland, Copenhagen, and China. I led critical initiatives supporting four D365 products, successfully enhancing team cohesion and navigating cultural and DE&I challenges. I also stepped in as interim UX studio lead during a pivotal product launch, establishing a business rhythm that improved team coordination and delivery efficiency.I spearheaded the launch of the Cloud for Sustainability product, leading the UX design team in taking it from private to public preview in just 9 months. Supporting executive presentations, I personally recorded voice overs for the CEO and SLT. Additionally, I developed capacity planning processes and filled critical roles by prioritizing diversity, optimizing resource allocation, and strengthening overall team effectiveness.
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Design Producer Ii, Business Applications Group - Cloud + Ai Design StudiosMicrosoft Jun 2019 - Aug 2021Redmond, Washington, UsI drove operations workflows for global UX design teams supporting 10-14 D365 products across the US and Israel. By collaborating with the Head of Sales Product, I prioritized and consolidated task lists to a single source of truth, enhancing clarity and accelerating the team's quality and pace of production to meet release schedules. Implemented operational workflows that organized and standardized team outcomes.
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Sr. Program Manager, Microsoft Commercial Business (Contract)Simplicity Consulting Oct 2018 - Jun 2019Kirkland, Wa, UsSimplicity offers comprehensive services in digital marketing, creative and design, nearshore and offshore talent solutions, cutting-edge AI innovations, and strong IT solutions.In this role, I led global program management and strategic communications for Microsoft's Worldwide Learning and Readiness teams. I enhanced cross-functional alignment and drove operational efficiency across five geographic locations. By improving internal communication and streamlining project management processes, I helped increase team performance and collaboration. I also played a pivotal role in creating executive storytelling initiatives that strengthened leadership alignment and enhanced decision-making. Through the development of regular reporting systems and documentation, I ensured that executives and field teams were always informed and aligned with strategic goals. -
Program Manager, Microsoft Real Estate And Facilities - Retail Stores (Contract)Slalom Oct 2017 - Jun 2018Seattle, Wa, UsSlalom is a global consulting firm with 12,000+ experts across 8 countries, partnering with tech leaders to deliver impactful solutions.I led the strategic design and pre-construction of Microsoft’s flagship retail store in London, UK. I ensured global alignment and operational excellence by driving cross-functional coordination between UK and US teams, vendors, and partners. My leadership and strategic oversight enabled the project to stay on track, on time, and within budget.In this role, I delivered executive briefings to secure approvals from senior leadership, ensuring seamless progress during the design and pre-construction phases. Acting as the critical liaison between London-based project managers and Microsoft executives in the US, I resolved unforeseen challenges, facilitating a smooth handover and project completion. -
Various Contract Roles - C-Suite Business Operations SupportMultiple Companies May 2014 - Oct 2017During this time, I focused on streamlining operations and enhancing executive support to enable efficient, high-level decision-making. I created standardized processes and managed critical communications, which elevated team performance and strengthened relationships with key stakeholders.Through strategic project management and cross-company coordination, I implemented best practices that improved collaboration, increased retention of core business clients, and optimized workflows. These efforts have supported C-suite leaders in achieving business goals, maximizing operational impact, and building strong, trusted partnerships.
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Business Operations Manager, Global Payment ServicesAmazon Jul 2012 - Jun 2013Seattle, Wa, UsAt Amazon, I led strategic business operations for the Global Payments Services division, driving initiatives to enhance executive decision-making and operational efficiency. I developed and launched an innovative onboarding program that trained 62% of Global Payments’ 200+ new employees, from entry-level to VP, achieving a 92% satisfaction rating for its relevance and impact. -
Project Manager, North American Fulfillment Startup Team, Worldwide Operations & Customer ServiceAmazon Feb 2009 - Jul 2012Seattle, Wa, UsI led multimillion-dollar construction projects, driving large-scale expansion across the North American Fulfillment Network. I successfully delivered 10 new fulfillment centers over four years, all completed on time, within budget, and with zero safety incidents.I set a record for the fastest build in Amazon history by delivering a 500 SQF warehouse in just four weeks, completing the project two weeks ahead of the VP’s goal. Additionally, I managed a multimillion-dollar tenant improvement project over a 10-month period, ensuring full compliance with safety standards and meeting all budgetary targets.
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Senior Executive Assistant To Senior Vice President, Worldwide Operations & Customer ServiceAmazon Oct 2006 - Feb 2009Seattle, Wa, UsAs Senior Executive Assistant to the SVP of Worldwide Operations & Customer Service, I provided high-level executive support while managing strategic operations for over 20,000 employees across 80+ fulfillment centers worldwide. I established the first comprehensive departmental rhythm of business, improving operational alignment and increasing visibility into key milestones and deliverables.I coordinated with the CEO, CFO, and senior leadership to resolve conflicting schedules, plan cross-functional meetings, and secure project briefings, ensuring alignment and timely decision-making. Additionally, I led the screening, interview, and hiring of Executive Assistants for 15 Vice Presidents and Directors, streamlining onboarding processes and mentoring new hires to accelerate ramp time.
Katie J. Skills
Katie J. Education Details
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Uw Foster School Of BusinessBusiness Leadership -
University Of WashingtonGeneral
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University Of WashingtonWomen'S Studies
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University Of WashingtonDual Minors In American Indian/Native American Studies & Cultural Anthropology
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The Evergreen State CollegeWays Of Knowing - Core Program
Frequently Asked Questions about Katie J.
What is Katie J.'s role at the current company?
Katie J.'s current role is Transforming organizations with strategic growth initiatives & operational excellence | Sr. Program Manager | Strategy & Operations Leader | ex-Microsoft | ex-Amazon.
What is Katie J.'s email address?
Katie J.'s email address is ka****@****her.com
What schools did Katie J. attend?
Katie J. attended Uw Foster School Of Business, University Of Washington, University Of Washington, University Of Washington, The Evergreen State College.
What skills is Katie J. known for?
Katie J. has skills like Project Management, Strategy, Leadership, Cross Functional Team Leadership, Program Management, Training, Product Management, Agile Project Management, Analysis, Logistics, Event Planning, Customer Service.
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