Answered emergency phone calls and administered medical instructions in life-or-death situationsGathered important, call-specific information to prepare Sheriff’s deputies for arrival on dangerous scenesDispatched the appropriate emergency response team, including police, fire, and ambulance units, to distress calls in a timely fashionMonitored the police units’ locations and ensured their constant safety via radio trafficApproved warrants and analyzed criminal records to pursue aggravated chargesCollaborated with other surrounding police agencies, local and state, to best serve the public’s needs

Consistently managed over 120 individual workers’ compensation claims accounts from submission to closureCompleted fraud investigations through social media sweeps, recorded video surveillance, medical record sweeps, and employer-level telephonic investigationsDiscussed legal action plans with defense and applicant attorneys to reach settlement as efficiently as possibleProvided excellent customer service to injured workers and employers alikeWas personally responsible for approving and denying medications, in-home care, physician services, dispensing disability checks, and other medical necessities as outlined within a Medical Provider NetworkPerformed clerical work daily, such as courteously answering phone calls and faxes, writing and sending letters, and keeping the office clean and organized

Learned to perform, read, and understand echocardiograms for patients with a variety of health ailmentsProvided and explained specific, definitional heart rhythms and rates to cardiologistsDeclared heart emergencies and asystoles to the hospital operator for immediate code response and resuscitationBecame literate in the Paragon Health computer system to transcribe physician orders, document echocardiogram results, and record specific charges to patient accountsTrained extensively in medical terminologyLearned the missions, duties, and standards as an employee of the health care field

Collected complete data sets on numerous national homicide cases through a variety of comprehensive, web-based searches and investigationsEntered and statistically analyzed detailed case information in a private, live database Presented data trends through a series of formal presentations, including creatively constructed tri-fold boards and Microsoft PowerPoint, at the University of MinnesotaCollaborated with the Federal Bureau of Investigations to share collected information in hopes of advancing unsolved homicide cases, as well as obtaining further information for our private databaseConducted and published an independent study on the existing correlations between homicide, suicide, and expressive criminal responsesWorked with Exchange Program interns from a diversity of cultures, religions, and languages.