As the senior level HR Business Partner, my main responsibilities include:• Managing low-to-complex employee relations cases, providing direction on HR matters to senior management, escalating concerns (as needed), and functioning as primary point of contact and HR resource to corporate divisions of the business• Collaborating with management and executive leadership to create solutions that foster growth of the organization• Coordinating with management and Compensation on career development – including job description creation, leveling, and promotion/compensation recommendations • Working with other HR departments on onboarding, talent planning, and other HR initiatives/programs • Facilitating any terminations and off-boarding processes while coordinating with applicable internal departments• Providing assistance with employee-related information changes, serving as a liaison to the HR Operations team for the completion of change documentation/approvals and helping ensure changes are made in a timely and accurate manner • Creating programs, custom reports, spreadsheets, project plans, presentations, and other documentation to support HR initiatives as needed• Escalating concerns to other areas of the company such as Legal, Risk, etc. and keeping HR leadership apprised of issues • Collaborating with management on requests for employee relations-related matters • Developing and documenting procedures to ensure compliance • Preparing and distributing communications related to HR programs

As the HR Manager, my main responsibilities included: • Managed all aspects of the talent acquisition process, including sourcing, interviewing, hiring and on-boarding• Handled all employee relation matters including coaching, investigating issues and developing resolution for all employee issues, concerns and conflicts• Spearheaded the introduction and ongoing facilitation of robust health and financial benefits programs • Created all position descriptions and kept them up-to-date, accurate and compliant with relevant federal, state and local laws• Designed training and performance management programs to ensures all employees were familiar with their respective job responsibilities as well as had the ability to thrive within the organization• Developed and updated compensation strategy through market analysis and pay surveys• Ensured all employment practices complied with federal, state and local regulations• Produced and administered all company policies and procedures as they related to Human Resources• Generated projects and plans specific to key employee retention, attrition, employee engagement, morale and productivity - such as structured departmental and manager meetings and recognition programs

As the Talent & OD Analyst, my main responsibilities included: • Spearheaded all cross-functional engagement initiatives driving corporate level of engagement to the 90th Percentile – Best in Class rating • Administered all aspects of annual, enterprise-wide Engagement Survey resulting in a 2017 response rate of 89% - 17% increase• Managed leadership development through annual Talent Review process and succession planning of 110+ Supervisors and above• Planned, budgeted and executed all corporate and location specific Employee Committee cultural programs and events• Acted as main contact for all HR needs in Jacksonville location, consulting regularly with managers and employees alike on coaching, investigating issues, developing performance improvement plans, and conducting terminations• Created enterprise-wide digital and print communications for multiple division needs and programs, including communications sent from the President and CEO• Assisted in the creation of corporate marketing strategies and campaigns, including charitable initiatives raising over $80k in 2017 • Developed enterprise-wide presentations, including presentations for the President and CEO• Designed and directed corporate-wide Achievements in Culture & Excellence (ACE) peer-to-peer awards program • Contributed to internal social media function through content creation, photography, etc. creating impactful messaging to further corporate culture and values• Aided in employee development through the creation and facilitation of corporate training, Individual Development Plans (IDP), performance management, and just in time solutions

As the Organizational Development Specialist, my main responsibilities included: • Managed an array of OD projects and processes utilized throughout the enterprise• Focused efforts on organizational effectiveness, workforce engagement, culture, learning and development, and leadership development• Developed communication and project plans to aid multiple departments in coordinating the promotion of events and programs• Created content and produced multiple videos, including corporate culture video• Supported the HR function by coordinating large corporate reduction in force (RIF) resulting in the elimination of more than 35 positions

As the Learning & Development Coordinator, my main responsibilities included: • Developed and disseminated targeted and timely learning solutions resulting in over 4,000 hours of training for employees per year• Organized enrollment, coordinated cross-functional study teams, facilitated testing and subsequent designations for nationally recognized LOMA certification courses• Managed content for LMS site and developed and maintained Learning and Development webpage

As the Benefits Specialist, my main responsibilities included: • Managed employee benefits program with 10 different insurance options for 400+ members nationwide• Approved and maintained monthly enrollments and terminations• Implemented Risk Management program to reduce costs and errors while analyzing future risk• Provided primary assistance to the VP of Human Resources• Aided employees and clients with initial support• Assisted with all corporate core value and culture initiatives