Katie Kwan Email & Phone Number

• Support operations to improve profitability through cost and quality control
• Support compliance and food safety of 65 million dollars per year
• Oversee and maintain current operation support program

Westlake Village, California, United States

• Serve as an Executive Team Leader for a leading retail company with an average store volume of 65 million dollars per year
• Manage the operations of food and beverage, Starbucks and Target Café, sales floor, logistics, and fulfillment
• Develop food safety culture by conducting daily audits to ensure store is compliant during quarterly audits
• Work and develop relationships with food and beverage vendors to ensure they are providing us with the best service and quality of products.
• Manage a team of 250+ by establishing clear expectations and performance management to create accountability
• Consistently develop and train team members and leaders on a daily basis to help execute company goals

Malibu, CA

• Assist international students with legal documents
• Respond to any inquiries international students may have about documents and paperwork

Malibu, CA

• Recruits and manages student coordinator leadership of 11+ coordinators to achieve chapter goals
• Responsible for maintaining any required University credentialing as a student organization
• Leads weekly Co-Coordinator meetings and monitors other chapter events including Committee meetings and/or General Body Meetings.
• Represent Camp Kesem Chapter at in-person and virtual events including National Leadership Summit and nationally sponsored webinars

Malibu

• Work with alumni to ensure they remain involved with the chapter

Malibu

• Organized events such as Skyzone, Soul Cycle, overnight retreat, and banquet for 50+ people
• Planned mixers with other chapters to expand network connections

Alhambra, CA

• Assist approximately 100 customers per day, advising specific product choices and facilitating transactions in a timely manner to increase customer satisfaction
• Communicate with 30+ customers per day via phone calls and various membership and other fee collections to ensure timely golf course operations

Malibu, CA

• Communicate with 100+ alumni 2 hours per day in the effort to raise donations for Pepperdine’s annual giving campaign to promote the mission of the University
• Participate in team fundraising of 15 students, building communication skills and challenging each other in speaking with successful school alumni
• Maintain positive relations with current alumni base through continual outreach