Katie Mcmullen Email and Phone Number

•Greet and assist customers at the Service Desk, Checkout and Self-checkout lanes promptly.•Provide excellent customer service, assisting customers with inquiries and ensuring a positive shopping experience.•Perform Money orders, Western Union orders, PA Lottery sales, returns, exchanges, and cash payroll checks for employees.

• Assists with full-cycle on-boarding processes.• Performs HRIS and Excel data entry.• Maintains the integrity and confidentiality of HR files and records• Provides clerical support to the HR Department• Weekly attendance to Aloha Culture Meeting• Performs other duties as assigned.

•Greeted guests in a friendly and welcoming manner•Navigating higher levels of the company's POS system {Gatemaster, Liftopia}•Assist in operations for guests and seasonal pass holders•Resolve guest concerns while conducting crowd control•Facilitate efficiency by reducing staff levels as guest attendance diminishes•Monitor associate adherence to all guest service standards and commitments•Handling moderate concerns•Trained and familiarized associates with the system as well as assisting co-workers with transactions and interactions with guests.•Collaborated with management to enhance programs, tools and training practices

•Processed large payments•Responded to guests' requests•Handling lower-level concerns•Maintaining the cleanliness and orderliness of the common area

•Greeted guests in a friendly and welcoming manner•Responsible for opening and closing on time•Kept an organized and tidy space•Retrieved and dropped cash drawers at the beginning and end of shifts•Performed cash, card and split payments•Worked efficiently and effectively with co-workers

•Cut, package, weigh and label fruit and vegetable trays•Stock trays in correct locations•Rearranged tags/label based on season and company’s desired layout•Provided service to customers•Worked efficiently and effectively with co-workers•Kept clean and sanitized working areas•Completed daily tasks•Kept salad bar tidy, measured and logged temperatures, and broke down at the end of every closing shift.•Cleaned produce department thoroughly at the end of every closing shift