Katie Mcnutt Email & Phone Number

Westhill, Scotland, United Kingdom

Strong operational and strategic leadership, responsible for the management of the organisation on a day-to-day basis to drive the delivery of SensationALL’s service provision, growth, impact, and sustainability -directing the charity towards its primary objectives and mission - Support for all ages and stages!

Aberdeen, United Kingdom

Operational, financial and facilities management of this unique fully inclusive charity supporting children and adults with disabilities, with no barriers to access and no diagnosis needed to access our services!https://www.sensationall.org.uk/

Aberdeen, United Kingdom

An events focused relationship management role, providing an extremely high level of customer care to clients and teams while responsible for the overall successful operation of Aberdeen Sleep In The Park 2018.Forging new relationships with the business community and promoting participation in the fundraiser to achieve financial sponsorship of the event and raise awareness of the charity in the North East.www.sleepinthepark.co.uk *Temporary contract*

Aberdeen, United Kingdom

MSc Project Management (postgrad) Full TimeConsultancy Project - APersonal CPD - AMasters Dissertation - BResearch focus on Social Risk Management

Aberdeen, United Kingdom

Leading and managing all aspects of the Aberdeen branch of this nationwide care company, delivering on business targets with a focus on sales, recruitment, training and compliance.

Aberdeen, United Kingdom

Overseeing the continual assessment and improvement of the day to day running of all aspects of Customer Services to clients and their guests.Responsible for all centre administration including Sales, Marketing, Finance, Accounts, Health and Safety and Human Resources across all 3 sites.Solely responsible for the organisations social media presence as well as onsite events and seminar planning.

Edinburgh, United Kingdom

A Customer Service/Facilites role which encompassed a mixture of logistics/coordination skills coupled with excellent problem solving skills and an extremely high standard of customer service. Responsible with the care and safety of up to 350 audience members a night and the opening and closing of the theatre performances as well as the planning, implementation and operation of events.* Responsible for the strict adhering to all health and safety procedures including training new starts with a step by step walkthrough and scheduling refresher courses for permanent staff * Assisted in managing and recruiting new FOH staff by: advertising nationally, creating relevant interview questions, selecting candidates from over 500 CVS for interview, interview process, successful candidate selection and finally notifying all candidates by phone. . * Managed all front of house staff and created friendly but professional communication channels through social media to ensure timesheets and rotas were returned in a timely manner (facebook, group messaging) * Supported senior management in implementing their decisions into the organisation and communicating these decisions to FOH team *Carrying out a full building risk assessment and reporting findings to senior management and all departments highlighting any issues and remedying them with immediate effect * Acted as main point of audience contact when on duty, managed and briefed the FOH team on a nightly basis and opened and closed all performances

Providing an extremely high level of customer care while administrating the department in regards to cost control, documentation, company policy, stock control, human resources and IS management. Further roles included producing a clinical audit, assisting with research, tracking current patient trends and supporting all senior management. * Registered, distributed and filed all incoming and outgoing clinical correspondence and conducted quarterly audits to ensure all documentation is filled correctly and with the utmost confidentiality * Studied and was trained as a “Super Administrator” on new information systems for national roll-out and therefore trained and supported over 2000 staff members when NASH programme was launched early 2010. * Covered the reception daily, answered all phone enquires and directed patients to correct health care member. Registered all new patients, booked and re-scheduled all appointments. * Supported senior consultants through dictation of letter-writing and data input, as well as referral letter writing and managing the consultants diaries * Collated, developed and produced a clinical audit over a 2 year span research project which was referenced and used to support a further project by the team at Woolmanhill Hospital relating to Sexual Health. * Ensured and maintained records highlighting the organisations policy on health, safety and environmental matters * Managed and kept tight control of all administration documents such as invoice, taxes, procurement and communication as well as office stock control * As lead administrator carried out all new team member inductions as well as training them on correct information systems and etiquette, assigning shift times and annual leave * Interfacing with all other departments and logging and monitoring the work of Estates, keeping a record of any outstanding issues

Master Of Science (Msc), Project Management, Msc

Bachelor'S Degree, Production And Events Management, Ba

Activities and Societies: Stage Management, Dramaturgy, Class Representative

Education record