Katie Mitcheltree Email & Phone Number

Portland, Oregon, United States

• Provided proofreading and editorial services for essays, research papers, grant proposals, and resumes.
• Worked with students to create individualized plans for approaching written assignments across multiple academic disciplines.
• Coached students in the use of writing and editing processes in order to improve and enhance written communication.

• Created original written content for website and monthly newsletter in order to increase and generate new web traffic.
• Proofread articles, profiles, and other content prior to web publication.
• Engaged with clients and customers through website message boards

Anchorage, Alaska Area

• Prepared and processed advertising material for submission to production department.
• Produced revenue and productivity reports for sales representatives and editorial staff.
• Solved problems relating to advertisement content and page layout.
• Collaborated with the advertising and editorial departments in order to create the most efficient and cost-effective layout for each issue.

Anchorage, Alaska Area

• Functioned as client's first point of contact through both telephone and in-person interaction.
• Maintained appointment schedules and confidential paperwork for over ten tax preparers.
• Trained new personnel in office procedures.
• Implemented changes in the front office organizational flow in order to lessen client waiting times.

• Responded to incoming advertising requests, and input line ads utilizing AS-400 software.
• Managed accounts and orders for 20+ corporate advertisers, as well as cold-calling new potential accounts.
• Upsold advertising space, thus increasing classified lineage and meeting progressive group and individual sales goals.

• Provided extensive administrative support to a four member outside advertising sales team, to include calendar management, multiple phone lines, account paperwork, and other administrative duties.
• Managed incoming advertising orders from initial submission to final print, including material collection, layout, proofing, and advertiser approval.
• Handled customer billing inquiries, complaints, and other issues.

Bachelor Of Arts - Ba, With Honors, English Language And Literature, General

Activities and Societies: Winner of 2017 Dixon Award; Peer Tutor - Writing Center; Association of Non-traditional StudentsGraduated summa.

Associate Of Arts - Aa, General Studies

Education record