Worked with the team of friendly project managers during an in-house internship, learning the ins and outs of translation project management. • Coordinated translation projects• Communicated with clients, assessing their needs and organising projects accordingly• Produced quotes for project costings• Routinely performed translation quality checks• Organised and tidied up Atlas’ database on its CRM system • Developed positive, friendly working relationships with suppliers✨ Key achievement: Coordinating an urgent medical translation project that needed to be turned around within a 2-hour period - the translation was finished, quality checked and delivered before the deadline, to a happy and grateful client.

Provided excellent and friendly customer service and stepped up to take on the role of duty manager. ✨ Key achievement: being awarded the recognition of 'Store Star' for going above and beyond to support my team and ensure continued high quality service during a challenging period for the store.

Welcomed visitors to the farm, provided friendly customer service and dealt with enquiries and complaints in a considerate manner.