Katie Morley Email & Phone Number

Saint Paul, MN, US

Greater Minneapolis-St. Paul Area

• Collaborated with students from graduate and undergraduate programs to complexly problem solve concerns such as registration, coursework concerns, and policy petitions, both through call-in and booked appointments.
• Provide empathetic and holistic support while quickly and accurately assessing underlying academic concerns.
• Created a new scheduling program with another advisor to proactively reach out to students regarding program milestones, ensuring timely graduation and increased… Show more
• Created a new scheduling program with another advisor to proactively reach out to students regarding program milestones, ensuring timely graduation and increased retention and persistence.
• Create a supportive environment where students feel heard and important, utilizing GRASP skills.
• Work cohesively with Tier II advisors and other departments to resolve student concerns. Show less

Greater Minneapolis-St. Paul Area

• Assisted academic advisors with phone and email outreaches to students, both domestic and international.
• Answered phones with a positive attitude and helped students with basic inquiries and aiding with undergraduate registration needs.
• Navigated Salesforce, Banner, and Onyx to record interactions with students and assign cases to the appropriate advisor.

Greater Minneapolis-St. Paul Area

• Solved video needs in short time spans with attention to detail and accuracy.
• Created video for pre-existing footage showcasing Elim Care facility, Baptist Health Care Center, used for a fundraising event.

Greater Minneapolis-St. Paul Area

• Answered phones in a timely manner and took accurate customer orders.
• Sent and received email requests for food safety documents; maintained a spreadsheet that tracked all food safety materials to ensure documentation remained up-to-date.
• Took lead initiative on a project to collect old information and bring certificates up to date; achieved 100% on current kosher certificates.

Greater Minneapolis-St. Paul Area

• Trained students to use video equipment, ensuring they operated the equipment safely and setting them at ease in the studio environment.
• Guided the students through technical issues and helped them with advanced techniques.

• Organized the preproduction, filming, and postproduction of a public service announcement video shoot for Habitat for Humanity, both increasing my skills and providing volunteer work.
• Scheduled meetings, held talent auditions, organized work days, and assembled production paperwork.
• Highly collaborated during a reshoot and recasting of talent; kept team members up to speed on daily hurdles.

Wisconsin Dells, WI

• Worked summers in 2011 and 2012.
• Answered phones and created reservations for customers.

Master Of Science - Ms, Higher Education/Higher Education Administration

Bachelor’S Degree, Communication And Media Studies

Activities and Societies: Navigators Leadership Team, Honors Program, Honors Program Mentor