I worked with the suspected cancer referrals. It was my job to work the referrals as soon as possible and get an appointment for the customer within a 2-week national deadline. This job involved managing and prioritising multiple work loads, understanding numerious computer programmes and working to strict deadlines.

I worked at Card Market which was a card shop part of WHSmith. I started this job whilst studying at the University of Huddersfield. It started off as a part time job however when I first finished my degree, I carried on working here and worked my way up to assistant manager. This job involved overseeing the store and other staff members, customer service, cash handling and promoting the current offers to boost sales.

This was my first job and I was 16 when I started working here. I worked part time whilst studying. Within two years I had worked my way up to cash office supervisor by proving my skills and commitment. I enjoyed this job as it gave me plenty of experience for the first time of working with customers but also gave me a good knowledge of the cash office and the supervisor job role there.