Katie Mrskos

Katie Mrskos Email and Phone Number

Vice President of Client Success | 8x Salesforce Certified @ Elevation Solutions, Inc.
denver, colorado, united states
Katie Mrskos's Location
Greater Chicago Area, United States
Katie Mrskos's Contact Details

Katie Mrskos work email

Katie Mrskos personal email

n/a
About Katie Mrskos

Professional with over 15 years of experience in operations management and strategy including higher education; non-profit, proprietary, third-party, on-campus, and online. Certified Salesforce Administrator, Scrum Master and Six Sigma Green Belt.

Katie Mrskos's Current Company Details
Elevation Solutions, Inc.

Elevation Solutions, Inc.

View
Vice President of Client Success | 8x Salesforce Certified
denver, colorado, united states
Employees:
11
Katie Mrskos Work Experience Details
  • Elevation Solutions, Inc.
    Vice President
    Elevation Solutions, Inc. Feb 2020 - Present
  • Saint Leo University
    Director Of Enrollment Project Management
    Saint Leo University
  • Saint Leo University
    Assistant Vice President Of Marketing & Enrollment Integration
    Saint Leo University Jul 2018 - Feb 2020
  • Saint Leo University
    Director Of Enrollment Project Management
    Saint Leo University Apr 2011 - Jul 2018
    Greater Chicago Area
    Director of Enrollment Project Management - Saint Leo UniversityHired as full time employee. Responsible for the implementation and management of strategic initiatives to gain university-wide operational efficiencies, specifically focusing on improvement to the student enrollment experience. Sets and communicates project vision, provides strategic direction and leadership to drive continuous improvement in alignment with university goals. Builds capabilities throughout the university to improve processes and drive efficiencies focusing on projects which will have the greatest impact to university admissions. Proactively identifies and works collaboratively with all departments to remove barriers that slow or prevent the successful attainment of retention, student satisfaction, and revenue objectives.Project Consultant - KM ConsultingLong term project management consultant. Use process improvement ideology to project manage key organization initiatives including: organizational assessment and restructuring, technology training and enhancements, filming for national ad campaign. Implement marketing contact strategy plans to promote and maintain student engagement including. Develop and train staff on organizational best practices, policies, and operating procedures. Report on project metric results and quality assurance data project completion rates to create data driven strategies.
  • Kaplan University
    Director Of Contact Strategies
    Kaplan University Dec 2004 - Aug 2010
    Greater Chicago Area
    Director of Contact StrategiesCoordinated with Marketing, Legal, Financial Aid, Student Affairs, and Academic departments to create student contact strategy plans and send retention driven communications.Re-launched shared site for improved access to internal communications, training material, and staff resources.Launched student referral campaign resulting in 1000+ new leads in six months.Lead a team of 3-4 Communication/Project managers on student experience based projects.Project ManagerDeveloped and implemented various process improvement projects for the department of Student Affairs including: QA processes, phone quality scripts, student service matrix, and reporting.Assisted with cohort analysis to demonstrate the impact to retention rates.Revised all Standard Operating Procedures and preformed training on new processes for Student Affairs.Collaborated with vendors and internal clients to establish a call monitoring system for Advising and Help Desk departments.Launched new ticketing system processes, created improved reporting, and trained staff on ticketing procedures. Academic Advising LeaderServed as Advisor, Manager, and Associate Director for the Academic Advising Department.Managed 5-10 direct reports and 300 online students.Worked with individual online students and staff to motivate, engage, and retain students.Developed and implemented department training materials for both Advisors and Managers.

Katie Mrskos Education Details

Frequently Asked Questions about Katie Mrskos

What company does Katie Mrskos work for?

Katie Mrskos works for Elevation Solutions, Inc.

What is Katie Mrskos's role at the current company?

Katie Mrskos's current role is Vice President of Client Success | 8x Salesforce Certified.

What is Katie Mrskos's email address?

Katie Mrskos's email address is ka****@****lutions

What schools did Katie Mrskos attend?

Katie Mrskos attended Purdue University Calumet, Carthage College.

Who are Katie Mrskos's colleagues?

Katie Mrskos's colleagues are Sarah Ross, Shannon Sander, Ali Faraz, Elise Hastings, Austin Bauer, Caitlin Pfeiffer, Shannon Boyle.

Not the Katie Mrskos you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.