Katie Perkins Email and Phone Number

As a Customer Service Assistant in the Foods Department at Marks & Spencer, I deliver exceptional customer service by assisting customers with product inquiries, providing recommendations, and ensuring a positive shopping experience. I maintain a well-organized and visually appealing department by restocking shelves, managing inventory, and ensuring product availability. I collaborate with team members to meet sales targets and achieve departmental goals, consistently contributing to a high standard of customer satisfaction. I handle customer issues with professionalism, demonstrating strong problem-solving and communication skills, and support merchandising and promotional activities to highlight seasonal products and special offers.

As a Sales Assistant at Trespass, I provided excellent customer service by assisting shoppers with product selection, offering tailored recommendations for outdoor clothing, footwear, and equipment. I handled transactions at the point of sale, including cash and card payments, refunds, and exchanges. Additionally, I contributed to achieving sales targets by upselling and cross-selling, especially during peak periods. I maintained a well-organized and visually appealing sales floor, supported inventory management through stock checks and product replenishment, and worked closely with my team to meet store objectives and improve overall performance.

In my role as a Hydrotherapy Assistant for dogs, I provided hands-on support during hydrotherapy sessions, ensuring the safety and comfort of the animals while assisting with their rehabilitation. I worked closely with veterinarians and pet owners, offering guidance and updates on each dog's progress. Additionally, I managed receptionist duties, where I scheduled appointments, greeted clients, handled inquiries, and maintained accurate records. I also processed payments and managed administrative tasks to ensure smooth day-to-day operations at the facility.