• Oversee and follow through with customer service relations- sales, buys, returns and rentals• Managed per semester employee training and mentoring- up to 4 employees• Organize quarterly quotas and store stocking- receive semester lists, input information for every university class, required book(s), class capacity, the percent quota to be filled and pricing of each book• Online Services- processing, shipping, packaging, receiving, returns and refunds on all orders- reaching 400 orders per day during peak seasons• Manage Inventory- setting inventory quotas, organizing internal data, product placement, updating inventory post-peak season, and servicing any further inventory needs

• Recruiting- Recruit and hire fall interns with Time to Fill under 10 days, managed 5 requisitions (Talent Acquisition One Pager, Intern Orientation)• Programming- Coordinated and facilitated multiple events for current interns and students; Team Building, Family Day, High School Tour, and HR Lunch & Learn (Gallup, Kenexa)• Diversity Outreach Initiative- Researched and connected schools/clubs to educate and recruit diverse students on campus to come work at Stryker

• HR Employee File Audit- created new employee files and updated all forms to ensure compliance • HR Revision of Employee Handbook- consulted with Operations Committee to update and implement policies and procedures• Firm Yearly Audit- assisted accounting with yearly FINRA audit