Katie Rustman Email & Phone Number

Greenville, South Carolina, Us

• Managed a comprehensive office relocation for a team of 10+ members.• Corresponded with investors efficiently handling investment and portal inquires.• Prepared detailed reports for stakeholders, including financial summaries, market analyses, and performance reviews, contributing to informed decision-making and strategic planning.• Facilitated due diligence for acquisitions, developments, and dispositions, resolving property management challenges and implementing solutions that enhanced operational efficiency.• Oversaw the management of insurance policies for a portfolio of over 30 policies, ensuring comprehensive coverage and compliance with industry regulations while optimizing cost-efficiency.• Coordinated claims processing and resolution, handling claims across 5,000 units with a focus on timely and accurate settlements, leading to improvement in claim processing efficiency.• Managed marketing across a diverse portfolio of assets, engaging with new vendors and implementing innovative strategies.• Spearheaded the development of a marketing dashboard for data analysis, accelerating decision-making speed and improving budget analysis accuracy, leading to more strategic marketing investments.

Greenville, South Carolina, Us

• Acted as the primary point of contact for over 50 key accounts , resulting in high levels of customer satisfaction and 20% increase in client retention.• Oversaw the entire project lifecycle for over 200 print projects annually, coordinating with production teams to ensure timely and accurate completion of projects.• Utilized QuickBooks to manage financial transactions, including invoicing, expense tracking, and reconciliation, ensuring accurate and efficient financial record-keeping and reporting.• Initiated and managed social media marketing accounts, developing content strategies and campaigns that increased brand visibility, engagement by 75%, and follower growth by 30% across multiple platforms.

• Created and managed staff schedules for a team of 5 full-time employees, ensuring efficient coverage and alignment with program needs, while supervising their daily activities and performance.• Collaborated with multidisciplinary teams, including 20+ general education teachers, counselors, and parents, to create a supportive and inclusive educational environment• Developed and implemented individualized education programs (IEPs) for 35 students with diverse learning needs, resulting in personalized and effective instructional strategies.• Engaged in ongoing professional development, completing over 50 hours of training annually to stay current with educational trends, special education law, and innovative teaching practices.