Katie Rustman Email & Phone Number

Greenville, South Carolina, US

• Managed a comprehensive office relocation for a team of 10+ members.
• Corresponded with investors efficiently handling investment and portal inquires.
• Prepared detailed reports for stakeholders, including financial summaries, market analyses, and performance reviews, contributing to informed decision-making and strategic planning.
• Facilitated due diligence for acquisitions, developments, and dispositions, resolving property management challenges and implementing solutions that enhanced operational efficiency.
• Oversaw the management of insurance policies for a portfolio of over 30 policies, ensuring comprehensive coverage and compliance with industry regulations while optimizing cost-efficiency.
• Coordinated claims processing and resolution, handling claims across 5,000 units with a focus on timely and accurate settlements, leading to improvement in claim processing efficiency.

Greenville, South Carolina, US

• Acted as the primary point of contact for over 50 key accounts, resulting in high levels of customer satisfaction and 20% increase in client retention.
• Oversaw the entire project lifecycle for over 200 print projects annually, coordinating with production teams to ensure timely and accurate completion of projects.
• Utilized QuickBooks to manage financial transactions, including invoicing, expense tracking, and reconciliation, ensuring accurate and efficient financial record-keeping and reporting.
• Initiated and managed social media marketing accounts, developing content strategies and campaigns that increased brand visibility, engagement by 75%, and follower growth by 30% across multiple platforms.

• Created and managed staff schedules for a team of 5 full-time employees, ensuring efficient coverage and alignment with program needs, while supervising their daily activities and performance.
• Collaborated with multidisciplinary teams, including 20+ general education teachers, counselors, and parents, to create a supportive and inclusive educational environment
• Developed and implemented individualized education programs (IEPs) for 35 students with diverse learning needs, resulting in personalized and effective instructional strategies.
• Engaged in ongoing professional development, completing over 50 hours of training annually to stay current with educational trends, special education law, and innovative teaching practices.