Katie Rutter Email & Phone Number

Philadelphia, Pa, Us

Leads the firm's Client Alliance Program (CAP) and the Client Feedback Program. I work closely with lawyers and Business Development Managers across all offices and practices to drive forward the success of each team, setting priorities for the CAP and ensuring its alignment with firm strategies and industry initiatives. Help to manage the complete client relationship life cycle, including financial, process, knowledge management, and relationship management, as well as ensuring that goals and client satisfaction are achieved. For the Client Feedback Program, I manage the entire 360-degree process of the program to ensure that the firm is delivering exceptional client service to our clients and maximizing our relationship with them.

Provide business planning and marketing services to law firms of all sizes and other professional services organizations. The mission of KRC is to ensure that clients are well positioned in the marketplace and are focused on initiatives that help grow their business and provide top-notch client service. Work with clients on strategic planning, business development coaching and training, high-level event and project management, and social media and online marketing strategy.

Global, Us

Served as both a consultant and part-time employee to Goodwin during this time period. Provided strategic leadership in driving client relationship programs and building revenue generating initiatives.• Directed the firm’s Chairman Client Visit Program. This global program resulted in increased revenue, client expansion, and improved customer service.• Launched the firm’s Pitch Debrief Survey Program to help firm increase “win” rate and re-engineer the pitch process and approach to pitching. • Led marketing and client development efforts for the global Private Investment Funds Practice, as well as specialty practices including Tax, ERISA/Executive Compensation, Trusts + Estates and Employment.• Collaborated with the Learning & Professional Development team to develop the curriculum, materials, and brand identity for Goodwin’s first firmwide Client Service + Business Development Training Program.• Directed the Higher Education Practice launch and all marketing and business development efforts.• Developed and led the GC Roundtable networking event series to provide a forum for in-house counsel of publicly held technology and life sciences companies to network with one another on a quarterly basis.• Directed Founders Workbench (FWB), a free online legal advisory resource for startups. Responsible for managing the FWB Advisory Board, new feature launches, and all content marketing.

Los Angeles, California, Us

Business development coaching for lawyers and law firms in conjunction with Ackert's technology platforms, Practice Pipeline and Practice Boomers.

Global, Us

20+ Locations, Worldwide, Us