Katie Se Email & Phone Number

Austin, Texas, United States

• Co-led an undergraduate leadership team of 6 coordinators to implement initiatives that benefit the clinic's functions and external operations • Audited the clinic's drive activity weekly to ensure confidentiality and privacy is maintained• Collaborated with medical student directors in the clinic to maintain clinic flow with the incorporation of interprofessional teams such as undergraduate volunteers, dermatology residents, psychiatric nurse practitioner students, law students, and pharmacy students• Co-oversaw the application review and interview process of the undergraduate volunteer application cycle

Austin, Texas, United States

• Led an undergraduate leadership team of 6 coordinators to implement initiatives that benefit the clinic's functions and external operations • Managed the undergraduate volunteer program of 25 students• Collaborated with medical student directors in the clinic to maintain clinic flow with the incorporation of interprofessional teams such as undergraduate volunteers, dermatology residents, psychiatric nurse practitioner students, law students, and pharmacy students• Oversaw the application review and interview process of the undergraduate volunteer application cycle• Taught basic procedures in performing vitals for the Taking Vitals station during the undergraduate clinical training session with a medical student

Austin, Texas, United States

• Coordinated discussion panels with a variety of professional speakers in different areas of healthcare in relevance to the patient population to engage the undergraduate volunteers with medical faculty and medical students• Led the Athena training sessions for registration, intake, and social service volunteers to utilize the EHR• Implemented a shadowing program in six specialties for undergraduate volunteers• Created educational documents and intake, social services, and registration protocols for undergraduates to refer to during volunteering and charting• Organized an in-person clinical training session and office hours for the new cohort of undergraduate volunteers to practice asking sensitive questions, taking vital signs, intake, and social services• Collaborated with the Chief Education and Research Director to create educational and research opportunities for undergraduate students, and helped facilitate any ongoing research projects in clinic such as mid-week f/u calls and patient feedback surveys

Austin, Texas Metropolitan Area

• Designed and developed clinic-specific training materials including workflows (e.g., charting, rooming, tele-encounters) checklists, and guides to support the training process• Provided hands-on training and mentorship to newly hired medical assistants, ensuring adherence to clinical protocols and best practices• Monitor and evaluate the performance of trainees, offering constructive feedback to enhance competencies and patient interaction skills• Collaborate with interdisciplinary teams to align training initiatives with clinic goals and ensure seamless care coordination• Report to senior leadership on training outcomes and areas for improvement• Administer and assess the 7 Rights of Medication Administration and Calculation Dosage Quiz to new medical assistants

Austin, Texas, United States

• Performed patient intake and measured vital signs of patients• Conducted telephone calls regarding referrals, medications, pre-authorizations, authorizations, appeals, requests for medical information, imaging orders, scheduling, general post-op care, and other questions with patients• Prepared examination rooms before rooming patients by maintaining and sterilizing necessary equipment and uploading any relevant diagnostic imaging or test results for the provider to review with the patient• Substituted as a medical transcriptionist if a medical scribe was not present for a provider• Floated to different specialty clinics (ie. OB-GYN, hip and knee, neurosurgery) to help with clinic flow as a medical assistant•Removed surgical staples from post-op patients under sterile conditions

• Collaborated with undergraduates, medical students, and non-traditional applicants in social media and event planning to develop informative, inspiring, and relevant content for followers• Created and curated social media content that encourages engagement and fosters a professional community among pre-medical students and medical students• Designed graphics to promote the mission of helping pre-medical students and medical students from disadvantaged backgrounds navigate the challenges of medicine• Lead the "Gap Year Pathways and Options" and "Finding Mentorship" project series

Austin, Texas, United States

• Supervised onboarding process, on-floor training, and triannual evaluations of scribes over 6 sites• Created and updated the monthly schedule based on providers' schedules and 20 scribes' availabilities in Humanity• Approved each scribe's timecard with accuracy and fixed any time infractions• Trained 10 new scribes according to their assigned physician and specialty to ensure trainees can independently and efficiently carry out their solo duties on a solo shift• Created supplementary educational documents and updated each provider's preference sheets to aid in specialty scribe training• Collaborated with the Senior Chief Scribe, co-chief scribe, and Senior Account Manager to discuss monthly summary updates, QAS evaluations, QAP updates, provider evaluations, and compliance data• Communicated with each clinic manager at each site for any provider schedule changes, eCW credentials, chart feedback, or scribe changes• Continued documenting HPI, physical exam findings, imaging and lab results, and treatment plan for a variety of providers in neurosurgery, orthopedics, cardiology, sports medicine, and physical medicine & rehab

Austin Spine Surgery / Austin Brain & Spine / Center For Hip & Knee Replacement

• Documented patients’ chief complaint, history of present illness, physical examinations, imaging results, past medical history, current medications, treatment plans, and next follow-up into clinic’s electronic medical record system (eClinicalWorks)• Refined all patient charts with accuracy for billing purposes and insurance approval of specific surgical procedures, conservative treatments, and imaging/lab orders• Assisted in on-floor training of 11 new scribes according to their assigned physician to ensure trainees can independently and efficiently carry out their duties as an outpatient scribe• Gathered relevant contact cards, pamphlets about surgical procedures, and packets about the patient's diagnosis to give when the physician demands it• Prepared cortisone knee injections as per the physician by gathering and laying out the necessary items• Communicated to PAs and medical assistants about what the physician wants to order and the plan• Commuted to sister and satellite clinics to help chart for neurosurgeons and orthopedic surgeons

Austin, Texas Metropolitan Area

• Monitored patients' vitals such as temperature, blood pressure, pulse, oxygen saturation level, and respiratory rate and documented the vitals, hygiene care, and routine care into MEDITECH• Assisted patients in daily activities such as oral care, dietary intake, bathing, using the toilet and ambulating• Conducted Foley care, blood glucose monitoring, lead placement for a 5 and 12-lead EKG system, IV removal, specimen collection, CHG baths, ED splints, and bladder scans• Floated to help in various inpatient departments including the ED, ED Overflow, ICU, PCU, EP, Rehabilitation, Medical Surgical unit, Neurology, and Orthopedics• Trained 7 new hires in their respective roles of patient care tech, patient transporter, and patient safety attendant• Performed hourly safety rounds to ensure patient's privacy and safety, and fulfilled any scheduled or requested patient care procedures• Reported to the supervising nurse of any abnormal changes in a patient's conditions• Transported patients via wheelchair, bed, or stretcher for transfer, discharge, imaging, surgery, or procedures• Observed and monitored high-risk patients who were identified with an altered mental status, homicidal or suicidal ideation, or elopement to ensure patient safety

Austin, Texas, United States

• Presided over monthly general meetings for an audience of 25 undergraduates• Headed bi-weekly officer meetings with an executive board of 5 officers for sociocultural event planning• Oversaw other executive officers' duties and coordinated collaborations with external organizations• Co-taught monthly informal Cantonese classes on basic Cantonese phrases and vocabulary to an audience of 15 attendees

• Coordinated correspondence with other student organizations and sponsors via email and calls for virtual collaborations• Recruited incoming undergraduates through online orientations and advertisements• Maintained spreadsheet that tracked members' points to gauge active membership

• Documented monthly financial summaries to assess spending and budgeting for events• Coordinated monthly profit shares with local restaurants, fundraisers, and donations to raise $3000 for a year of sociocultural events• Collaborated with TX4HK to coordinate a peaceful solidarity rally at the Austin Texas Capitol• Collaborated with the Human Rights Foundation and TX4HK to promote a SXSW panel named “Protest in the Age of Surveillance” where pro-democracy activists discuss how technology gives a means for protestors to bring awareness to social movements

Austin, Texas, United States

Functional Genomics Stream• Humanized yeast histone genes to investigate any significant responses to different environmental stressors on the yeast by creating a human gene repair template, Cas9/CRISPR and gRNA expressing plasmid to edit the yeast histone gene (HHO1)

Lakewood Forest

• Tutored primary and secondary school students who struggled in different areas of math• Reviewed and graded math worksheets provided by the company to assess students' progress

B.S. Cell And Molecular Biology, Health Communications Minor, Pre-Health Professions Certificate

Activities and Societies: American Medical Students Association | Women in Medicine | Hong Kong Student Association | Filipino Student.

High School Diploma, Summa Cum Laude

Activities and Societies: Secretary and Social Coordinator of Tri-M National Honor Society | Secretary of French Club | National Honor.