Katie Se Email & Phone Number

Austin, Texas, United States

• Co-led an undergraduate leadership team of 6 coordinators to implement initiatives that benefit the clinic's functions and external operations
• Audited the clinic's drive activity weekly to ensure confidentiality and privacy is maintained
• Collaborated with medical student directors in the clinic to maintain clinic flow with the incorporation of interprofessional teams such as undergraduate volunteers, dermatology residents, psychiatric nurse.
• Co-oversaw the application review and interview process of the undergraduate volunteer application cycle

Austin, Texas, United States

• Led an undergraduate leadership team of 6 coordinators to implement initiatives that benefit the clinic's functions and external operations
• Managed the undergraduate volunteer program of 25 students
• Collaborated with medical student directors in the clinic to maintain clinic flow with the incorporation of interprofessional teams such as undergraduate volunteers, dermatology residents, psychiatric nurse.
• Oversaw the application review and interview process of the undergraduate volunteer application cycle
• Taught basic procedures in performing vitals for the Taking Vitals station during the undergraduate clinical training session with a medical student

Austin, Texas, United States

• Coordinated discussion panels with a variety of professional speakers in different areas of healthcare in relevance to the patient population to engage the undergraduate volunteers with medical faculty and medical.
• Led the Athena training sessions for registration, intake, and social service volunteers to utilize the EHR
• Implemented a shadowing program in six specialties for undergraduate volunteers
• Created educational documents and intake, social services, and registration protocols for undergraduates to refer to during volunteering and charting
• Organized an in-person clinical training session and office hours for the new cohort of undergraduate volunteers to practice asking sensitive questions, taking vital signs, intake, and social services
• Collaborated with the Chief Education and Research Director to create educational and research opportunities for undergraduate students, and helped facilitate any ongoing research projects in clinic such as mid-week.

Austin, Texas Metropolitan Area

• Designed and developed clinic-specific training materials including workflows (e.g., charting, rooming, tele-encounters) checklists, and guides to support the training process
• Provided hands-on training and mentorship to newly hired medical assistants, ensuring adherence to clinical protocols and best practices
• Monitor and evaluate the performance of trainees, offering constructive feedback to enhance competencies and patient interaction skills
• Collaborate with interdisciplinary teams to align training initiatives with clinic goals and ensure seamless care coordination
• Report to senior leadership on training outcomes and areas for improvement
• Administer and assess the 7 Rights of Medication Administration and Calculation Dosage Quiz to new medical assistants

Austin, Texas, United States

• Performed patient intake and measured vital signs of patients
• Conducted telephone calls regarding referrals, medications, pre-authorizations, authorizations, appeals, requests for medical information, imaging orders, scheduling, general post-op care, and other questions with.
• Prepared examination rooms before rooming patients by maintaining and sterilizing necessary equipment and uploading any relevant diagnostic imaging or test results for the provider to review with the patient
• Substituted as a medical transcriptionist if a medical scribe was not present for a provider
• Floated to different specialty clinics (ie. OB-GYN, hip and knee, neurosurgery) to help with clinic flow as a medical assistant
• Removed surgical staples from post-op patients under sterile conditions

• Collaborated with undergraduates, medical students, and non-traditional applicants in social media and event planning to develop informative, inspiring, and relevant content for followers
• Created and curated social media content that encourages engagement and fosters a professional community among pre-medical students and medical students
• Designed graphics to promote the mission of helping pre-medical students and medical students from disadvantaged backgrounds navigate the challenges of medicine
• Lead the "Gap Year Pathways and Options" and "Finding Mentorship" project series

Austin, Texas, United States

• Supervised onboarding process, on-floor training, and triannual evaluations of scribes over 6 sites
• Created and updated the monthly schedule based on providers' schedules and 20 scribes' availabilities in Humanity
• Approved each scribe's timecard with accuracy and fixed any time infractions
• Trained 10 new scribes according to their assigned physician and specialty to ensure trainees can independently and efficiently carry out their solo duties on a solo shift
• Created supplementary educational documents and updated each provider's preference sheets to aid in specialty scribe training
• Collaborated with the Senior Chief Scribe, co-chief scribe, and Senior Account Manager to discuss monthly summary updates, QAS evaluations, QAP updates, provider evaluations, and compliance data

Austin Spine Surgery / Austin Brain & Spine / Center For Hip & Knee Replacement

• Documented patients’ chief complaint, history of present illness, physical examinations, imaging results, past medical history, current medications, treatment plans, and next follow-up into clinic’s electronic medical.
• Refined all patient charts with accuracy for billing purposes and insurance approval of specific surgical procedures, conservative treatments, and imaging/lab orders
• Assisted in on-floor training of 11 new scribes according to their assigned physician to ensure trainees can independently and efficiently carry out their duties as an outpatient scribe
• Gathered relevant contact cards, pamphlets about surgical procedures, and packets about the patient's diagnosis to give when the physician demands it
• Prepared cortisone knee injections as per the physician by gathering and laying out the necessary items
• Communicated to PAs and medical assistants about what the physician wants to order and the plan

Austin, Texas Metropolitan Area

• Monitored patients' vitals such as temperature, blood pressure, pulse, oxygen saturation level, and respiratory rate and documented the vitals, hygiene care, and routine care into MEDITECH
• Assisted patients in daily activities such as oral care, dietary intake, bathing, using the toilet and ambulating
• Conducted Foley care, blood glucose monitoring, lead placement for a 5 and 12-lead EKG system, IV removal, specimen collection, CHG baths, ED splints, and bladder scans
• Floated to help in various inpatient departments including the ED, ED Overflow, ICU, PCU, EP, Rehabilitation, Medical Surgical unit, Neurology, and Orthopedics
• Trained 7 new hires in their respective roles of patient care tech, patient transporter, and patient safety attendant
• Performed hourly safety rounds to ensure patient's privacy and safety, and fulfilled any scheduled or requested patient care procedures

Austin, Texas, United States

• Presided over monthly general meetings for an audience of 25 undergraduates
• Headed bi-weekly officer meetings with an executive board of 5 officers for sociocultural event planning
• Oversaw other executive officers' duties and coordinated collaborations with external organizations
• Co-taught monthly informal Cantonese classes on basic Cantonese phrases and vocabulary to an audience of 15 attendees

• Coordinated correspondence with other student organizations and sponsors via email and calls for virtual collaborations
• Recruited incoming undergraduates through online orientations and advertisements
• Maintained spreadsheet that tracked members' points to gauge active membership

• Documented monthly financial summaries to assess spending and budgeting for events
• Coordinated monthly profit shares with local restaurants, fundraisers, and donations to raise $3000 for a year of sociocultural events
• Collaborated with TX4HK to coordinate a peaceful solidarity rally at the Austin Texas Capitol
• Collaborated with the Human Rights Foundation and TX4HK to promote a SXSW panel named “Protest in the Age of Surveillance” where pro-democracy activists discuss how technology gives a means for protestors to bring.

Austin, Texas, United States

• Functional Genomics Stream
• Humanized yeast histone genes to investigate any significant responses to different environmental stressors on the yeast by creating a human gene repair template, Cas9/CRISPR and gRNA expressing plasmid to edit the.

Lakewood Forest

• Tutored primary and secondary school students who struggled in different areas of math
• Reviewed and graded math worksheets provided by the company to assess students' progress

B.S. Cell And Molecular Biology, Health Communications Minor, Pre-Health Professions Certificate

Activities and Societies: American Medical Students Association | Women in Medicine | Hong Kong Student Association | Filipino Student.

High School Diploma, Summa Cum Laude

Activities and Societies: Secretary and Social Coordinator of Tri-M National Honor Society | Secretary of French Club | National Honor.