• I have been with Humana for 7 years working in Group Medicare as an Enrollment Specialist, Analyst, and currently a Consultant. • As an Enrollment Specialist, I made many process improvements and built strong connections with other departments, earning me a STAR award for my achievements.• As an Analyst, I earned the trust and respect of several clients that we serve, earning my second STAR award for outstanding service. • As a Consultant, I successfully led the largest mass movement of Group membership to date, with the lowest ever rate of error. Leading this project awarded me my third and most prestigious Shining STAR award. • I am skilled in research and data analysis and proficient in Microsoft Access and Excel.• I am currently attending IUS School of Business and will graduate with a Bachelor in Business Management in May 2019.
Listed skills include Customer Service, Leadership, Management, Medicare, and 12 others.