• Senior developer in a Salesforce development and operations team, developing new features, bug fixes, and supporting the Salesforce platform, from analysis, design, testing, and implementation to delivery and maintenance• Solutioning and completing technical assessments on change requests• Presenting and demoing new functionality to stakeholders and business users• Supporting third party integrations and apps such as ZoomInfo, OwnBackup, and Adobe Sign• Managing Salesforce releases, deployment plans, code reviews, and GIT repos• Deploying changes via metadata-based deployments and change sets• Release readiness preparations for Salesforce Major Releases• Supporting third party Salesforce consultants, post-delivery bug fixes, and knowledge transfers• Mentoring team members and providing technical guidance across Salesforce and other systems• Developing and maintaining data integrations between Salesforce and other systemsHighlights• Supported with delivering over 20 and major and minor Salesforce releases, working in sprints to develop and implement new features, improvements, and bug fixes• Implemented ordering integration between an in-house customer portal and Salesforce using the Salesforce SOAP API• Supported third party consultants with upgrading an experience cloud site, environment management, release management, code reviews, and deployment• Line managing a team of 6 developers, admins, and system support analysts from September 2022

• Lead developer on a large customer portal in a development and operations team, developed new features, bug fixes, and changes for the portal and other in-house applications using ASP.NET MVC, C#, SQL, Telerik, CSS, HTML, and JavaScript• Managed releases, deployment plans, code reviews, and GIT repos• Led a team of junior developers working on continuous improvements for the customer portal• Supported enterprise customer projects which involved reporting, bespoke customer portal functionality, and customer demos• Elicited and documented requirements from business stakeholders• Supported in-house and third-party applications including billing, finance, and CRM systems• Mentored team members and provided technical guidance on support and development issues• Supported with customer portal security assessments and BCM rehearsalsHighlights• Supported with developing data integrations in preparation of migrating to Salesforce and supported with data migration activities during the transition• Converted the customer portal to an identity provider and implemented SSO to a Salesforce experience cloud site using SAML authentication and a third party SAML library• Developed a new feature on the customer portal for customers to manage their contacts for planned engineering works notifications in accordance with GDPR

• Developed and maintained applications by implementing new features and bug fixes using ASP.NET, C#, SQL, Telerik, CSS, HTML, and JavaScript• Supported in-house and third-party applications including billing, finance, and CRM systems• Supported application and database servers, working with IT and DBA teams• Trained new starters in the teamHighlights• Developer on a project to upgrade a customer portal from ASP.NET Web Forms to ASP.NET MVC• Designed and developed a process to automate customer account and user creation on the customer portal• Developed and maintained SQL based data integrations for the customer portal to load usage and billing data using SSIS and T-SQL