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Experienced Customer Relationship Management Administrator with a demonstrated history of working in the financial services and healthcare industries.
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Vice President Of Customer SuccessCertifid Apr 2023 - PresentAustin, Texas, Us -
Director Of Customer SuccessCertifid Oct 2020 - Apr 2023Austin, Texas, Us -
Customer Success ManagerCertifid Apr 2019 - Oct 2020Austin, Texas, Us -
Crm System AdministratorChurchill Mortgage Corporation Nmls # 1591 Nov 2017 - Mar 2019Brentwood, Tennessee, Us- Implement enterprise CRM system across 30+ branches and 160+ sales reps- Work as cross-functional liaison between IT, marketing, sales and operations to drive project completions- Act as subject matter expert on system architecture, processes, and integrations- Conduct initial training for new users and ongoing training for all users of the CRM system - Create reports, dashboards, and other analytics tools for senior executives to use and make business decisions -
Teach For America Algebra Teacher And Math Team LeadTeach For America May 2013 - Jul 2017New York, Ny, Us• Selected from pool of over 47,000 applicants to join national network and commit to teach in high- need schools.• Collaborate with and lead math team to ensure that standards based lesson plans were implemented in alignment with yearlong curriculum.• Increase student-passing rate of Indiana Algebra End of Course Exam by 61% over previous year. • Establish data driven cross-curricular instructional focus calendar to drive student achievement.• Introduce blended-learning and small group environment based on Acuity and standards data.• Taught college-style lecture classes of over 80 students. -
Business AnalystAbbott Vascular May 2011 - May 2013Abbott Park, Illinois, Us• Project Manager for ABSORB Clinical Experience (ACE) Project which automated the data collection process to improve product launch effectiveness and increase sales.- Managed a team of four cross-functional employees and three external partners.- Conducted training for over 100 users in classroom style groups of ~35.- Received Engineering Excellence award for the project’s success.- Presented project achievements at global software conference to audience of ~200.• Led project teams across five countries to innovate and integrate new technology between cloud software and enterprise systems for salesforce.com and SAP.• Implemented software release schedule, standardizing the process and timeline, shortening time to go-live by 25% by improving the average release cycle from 12 to 9 weeks. -
Information Technology Professional Development ProgramAbbott Vascular May 2009 - May 2011Abbott Park, Illinois, UsAs a member of the IT Professional Development Program at Abbott Laboratories, I participated in 3 different rotations in 3 unique divisions of this diverse company. My first placement was in the Pharmaceutical Products Division working with the managed care group on developing custom business intelligence reports for field sales users. In my second rotation, I relocated to New Orleans, LA to work with the Nutrtion International group primarily on SDLC documentation of the BPCS Application. My third placement took me to Santa Clara, CA and the Vascular Division where I began to work primarily with the salesforce.com platform. After my development program had completed I chose to stay in California with the Vascular division. -
Data Services SpecialistOptimal Solutions Inc. May 2008 - Aug 2008Us•Created and modified databases using MS SQL.•Completed data conversion projects (from Microsoft Excel and CSV files to database files).•Created and manipulated scripts using SQL language.•Created queries based on user profiles.•Apprised customers of audit standard deficiencies and remedies. -
Summer Event ManagerSaint Marys College 2007 - 2007Notre Dame, In, Us
Katie Stewart Skills
Katie Stewart Education Details
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Saint Mary'S CollegeManagement Information Systems -
Marian University IndianapolisSecondary Education And Teaching
Frequently Asked Questions about Katie Stewart
What company does Katie Stewart work for?
Katie Stewart works for Certifid
What is Katie Stewart's role at the current company?
Katie Stewart's current role is Vice President of Customer Success at CertifID.
What is Katie Stewart's email address?
Katie Stewart's email address is mc****@****ail.com
What is Katie Stewart's direct phone number?
Katie Stewart's direct phone number is +161648*****
What schools did Katie Stewart attend?
Katie Stewart attended Saint Mary's College, Marian University Indianapolis.
What skills is Katie Stewart known for?
Katie Stewart has skills like Software Documentation, Project Management, Business Analysis, Sdlc, Microsoft Office, Business Intelligence, Microsoft Excel, Process Improvement, Data Analysis, Analysis, Business Process Improvement, Visio.
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