Katie Tolbert Email & Phone Number

Denver, Colorado

Greater Denver Area

• Accountable for the success of a $9 million fulfillment account• Responsible for the accuracy and timely delivery of 2.5 million variable kits on a quarterly schedule• Created more streamlined and efficient processes for shipping, receiving, and inventory control• Prepared reports for daily production, freight charges, and labor costs to ensure department profitability• Assessed and resolved production scheduling conflicts by budgeting labor to meet deadlines • Managed and settled complex HR issues on a daily basis• Performed annual employee reviews and provided appropriate and constructive feedback• Involved in candidate interviews, employee hiring, training, and termination• Motivated temporary and fulltime employees to surpass production goals and schedules

• Ballot Production Manager (2008 primary & general elections): responsible for 30 temporary employees performing a multi-step data match for mail-in ballots for 2 Colorado counties• Fulfillment Account Manager: managed daily order processing, tracking, shipping, and billing; customer service; print production; inventory counts; drop shipments; and quality control• Digital Project Manager: accountable for the digital printing projects (1-3 day turn times) for 20 sales reps; involved managing the following for each digital job: ticket write-up, scheduling, proofing, quality check, customer interaction, coordinating with outside vendors, shipping, tracking, and reporting• Promoted to Comcast Fulfillment Manager