Katie Torrence Email & Phone Number

Anaheim, California, United States

● Lead the direction and execution of social media content and social media marketing campaigns● Partner with Brand to develop and implement a strategic calendar that showcases FNL productofferings, launches, partnerships, and events● Coordinate with Paid Media, Email, and Site Experience marketing teams to create cohesivemarketing strategies and campaigns● With direction from the Brand/Content Manager, develop a channel and placement-specific strategyfor new and emerging organic social channels● Provide analysis of social performance● Manage customer experience success and encourage collaboration, and anticipate customertrends across 8 social media platforms● Implement new data collection procedure to collect and analyze customer data to provideconsumer insights

Huntington Beach, California, United States

● Met and exceeded personal and salon sales goals● Trained all employees on products and sales techniques● Ensured exemplary customer service and satisfaction● Built and maintained relationships with customers● Handled customer issues in person as well as via email and phone● Share product and service knowledge with customers and make personal recommendations● Maintained salon cleanliness● Recorded and maintained product inventory for all locations

Greater Los Angeles Area

● Created all music licensing paperwork, including Quote Requests and Confirmation Letters● Downloaded and organized all new release and promo submissions● Sifted through and tracked artist submissions via social media channels and provided a rating system and notes regarding content and quality● Read new scripts and watched new cuts of projects, created and tracked changes in the proper music licensing charts● Aided in pitching music for TV and film projects and created playlists● Tagged playlists by genre, lyrical content, etc on Disco database

Greater Los Angeles Area

● Logged pitches from creative team to music supervisors● Assisted creative team in pitches to music supervisors● Participated in and took notes during weekly company meetings● Participated in meetings with potential new clients● Edited photos using Photoshop for email blasts, website, and news items ● Aided with set-up for showcases/events● Edited/inserted metadata for tracks in Disco database● Transcribed lyrics and added to music files on Disco databaseAssisted with covers project and metadata clean-up

● Managed multiple salons and carried out all store operations● Met and exceeded personal and store sales goals● Shared product knowledge with customers and made personalrecommendations● Ensured exemplary customer service and satisfaction● Handled all customer issues in person as well as via email and phone● Hired and trained employees● Trained new managers and assistant managers for promotions● Aided in the opening of new store locations● Improved sales numbers at multiple store locations● Coordinated and oversaw local store marketing events● Calculated store budgets and placed supply and product orders● Enforced all store and company policies

● Met and exceeded personal and store sales goals● Ensured exemplary customer service and satisfaction● Built and maintained relationships with customers● Shared product knowledge with customers and made personalrecommendations● Performed makeup applications to customers

● Ensured exemplary customer service and satisfaction● Sold pool and skincare related products and cabana rentals● Ensured pool area cleanliness● Supervised children in the Camp Hyatt program

Bachelor Of Science (Bs), Entertainment Industry Studies/Music Business

Criminal Justice

Will soon be receiving my associates degree.

Vocal Performance

Music, General Education

Activities and Societies: Chamber Choir

Music

High School Diploma, General Education

Activities and Societies: Chamber Choir, Renaissance Club